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Metro Bank: Current Account reviews

4.88
Based on 10,560 reviews, last reviewed 11th Jan 2025
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy sign up and easy to set up new savings. Easy sign up and easy to set up new savings. Good app. Looks good going forward. Reviewed on: 11th January 2025
Alfred G's avatar
Alfred G

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current Account reviews (10560)

Reaction to Metro Bank

5
They are available whenever I need them and are always remarkably friendly, patient and helpful. The contrast with other banks with which I have had dealings is striking. Reviewed on: 4th April 2023

Best Bank

5
Metro Bank is the best Bank in UK. It is open on weekends as well. Open early and closes late. Customer services provided by Metro Bank is very professional and up to the mark. The mobile App is very user friendly and good. Reviewed on: 4th April 2023

Excellent service

4
My overall rating is 4 star and the only reason for that is that since joining Metro when I lived in England, I have moved to Scotland and there are no branches near me now. However their service and staff are second to none and I would highly recommend them. Reviewed on: 4th April 2023

Super bank

5
Great bank and I recommend to everyone Reviewed on: 4th April 2023

Satisfied customer

5
Open early - Close late. Open over the weekends. Friendly customer service on premise and over the phone. Ticks all the boxes that most customers need. Reviewed on: 4th April 2023

easy to use

5
Metro mobile and online banking is straight forward to use and is great with verification when spending online so customers feel safe using card online Reviewed on: 4th April 2023

Best, easiest bank ever!

5
They are so easy to contact. Always helpful, never is anything too much trouble! Highly recommended Reviewed on: 4th April 2023

Metrobank attitude

5
Metro Bank want your business. They make it easy to transfer to Metro. Their online support is good plus they have real branches with real people who want to help you. MetroBank make it easy for you to give them your money. Reviewed on: 4th April 2023

Overall helpful and easy

5
Easy to open an account and very fast, would recomend Reviewed on: 4th April 2023

Worth it

5
I have always been pleased with the excellent customer service that the bank offers! Reviewed on: 4th April 2023

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