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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best bank for all categories

Best and the cheapest bank for foreign currency transfers. Open seven days a week and later than other banks. Reviewed on: 4th April 2023

fantastic

the custermer service 10/10 never had better service then metro bank no issues always nice and well spoken to they customers and always go extra mile to help them out Reviewed on: 4th April 2023

Good

They’re good in there services though they can do better Reviewed on: 4th April 2023

The best one

Metro Bank is the best bank, I have just positive experience, quickly response amazing staff,opening hours are late evenings and Sundays, just amazing for everyone. Thank you Metro Bank Reviewed on: 4th April 2023

best bank the club has ever used

ashford town bowls club was established in 1908 and has used several banks in the last 125 years we moved to metro bank 3 years ago as we were having difficulties with our last bank the best move ever wonderful staff open when needed i have now moved my personel and company bank accounts to metro bank highly recommended david (treasurer) ashford town bowls club Reviewed on: 4th April 2023

Brilliant Bank Amazing App

Metro bank has been nothing but phenomenal regarding every aspect of my banking experience. From quick and helpful customer service to an easily navigable, customer friendly app that makes paying receiving and transferring between accounts so incredibly easy it’s almost magical. I couldn’t recommend them more especially to those with children for whom the young saver account provides a great opportunity to learn how to handle money and basic financial skills. 11/10 Reviewed on: 4th April 2023

A great addition to the old fashioned banking dystem

Having been a business account user when it first started and now just a personal banking customer, Metro has always made it easy but safe for my banking needs. Never any problems or issues just down to earth banking with branches open when we need them. Online banking is perfect so I hope they continue for many years. Reviewed on: 4th April 2023

Thanks

Staff at the bank have been kind and courteous at all times. They certainly go the extra mile! Reviewed on: 4th April 2023

Metro bank is ecselan choice

Happy to bi customer at METRO BANK Reviewed on: 4th April 2023

Great bank

Great bank. So convenient that it's opened 7days a week, also open till late so at certain times and days it's nice to be able to walk in and not have to wait around. Biggest benifits compared to others is you talk to a HUMAN and not a machine. Reviewed on: 4th April 2023

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