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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Most Awesome Bank ever

Can’t fault them. They have the best opening hours and the best customer service than any other bank I’ve banked with before. Reviewed on: 4th April 2023

Metro bank

Metro bank is such a good bank app easy to work which is good for me so it makes ma banking much simpler and quicker big hit. Reviewed on: 4th April 2023

Lovely staff

Always welcoming, feel very welcoming and nothing is to much trouble Reviewed on: 4th April 2023

Friendly bank

Staff are friendly! Customer’s like myself are more relaxed and service is great. I love the fact that it is open after I finish my work, if i needed to top up my account I can! Great to change up coin ish and option to use a vault perfect Reviewed on: 4th April 2023

Always Helpful

The members of staff always been very helpful in anyway they can be..!!!!! Reviewed on: 4th April 2023

Simple and easy

Perfect account for what I needed it for, the banking app is so helpful and easy and simple to use. Reviewed on: 4th April 2023

Very securely bank!

The best Bank! Great and fast service! Reviewed on: 4th April 2023

Customer focussed banking

Really responsive staff and efficient execution Reviewed on: 4th April 2023

Best customer service!

Account opening is so easy and quick! No appointment needed and very efficient. The customer service provided by all colleagues in the bank - outstanding! Very helpful and kind people Reviewed on: 4th April 2023

Brilliant

Very easy, bank open 7 days a week, long hours, on line banking great Reviewed on: 4th April 2023

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