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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Customer focussed banking

Really responsive staff and efficient execution Reviewed on: 4th April 2023

Best customer service!

Account opening is so easy and quick! No appointment needed and very efficient. The customer service provided by all colleagues in the bank - outstanding! Very helpful and kind people Reviewed on: 4th April 2023

Brilliant

Very easy, bank open 7 days a week, long hours, on line banking great Reviewed on: 4th April 2023

Good bank

I am working with the last 3 years and I am very happy Reviewed on: 4th April 2023

The best bank

Like this bank they friendly and helpfully Reviewed on: 4th April 2023

Best bank in town

Very good service you can actually visit on a Sunday there open later than all the rest and just a better bank Reviewed on: 4th April 2023

Reaction to Metro Bank

They are available whenever I need them and are always remarkably friendly, patient and helpful. The contrast with other banks with which I have had dealings is striking. Reviewed on: 4th April 2023

Best Bank

Metro Bank is the best Bank in UK. It is open on weekends as well. Open early and closes late. Customer services provided by Metro Bank is very professional and up to the mark. The mobile App is very user friendly and good. Reviewed on: 4th April 2023

Excellent service

My overall rating is 4 star and the only reason for that is that since joining Metro when I lived in England, I have moved to Scotland and there are no branches near me now. However their service and staff are second to none and I would highly recommend them. Reviewed on: 4th April 2023

Super bank

Great bank and I recommend to everyone Reviewed on: 4th April 2023

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