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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Metrobank attitude

Metro Bank want your business. They make it easy to transfer to Metro. Their online support is good plus they have real branches with real people who want to help you. MetroBank make it easy for you to give them your money. Reviewed on: 4th April 2023

Overall helpful and easy

Easy to open an account and very fast, would recomend Reviewed on: 4th April 2023

Worth it

I have always been pleased with the excellent customer service that the bank offers! Reviewed on: 4th April 2023

A very polished experience

Metro feels very premium. They feel very polished and adaptive. I have had no such problems with them in the 4 years i have been with them and would definitely recommend them as best bank in UK. Reviewed on: 4th April 2023

Great bank

Haven’t had this bank or account for long but so far it’s been great decent app straight forward and gets the job done, I will be trying a credit card in due time Reviewed on: 4th April 2023

Best bank

I am satisfied with the services I’m getting from Metro bank. Their are up to date and faster service if I lost my bank card and faster to receive a replacement. Reviewed on: 4th April 2023

Amazeing account

No chatged when you use your card in Europe. 7 days opened. 100% would recomand. Reviewed on: 4th April 2023

Word best bank

I have been with metro for around a year and a bit and it’s the best experience I’ve had so far Reviewed on: 4th April 2023

Setting up and separating my accounts

I opened the account about 5 years ago, it was easy and I had my card straight away. When I got divorced metro bank made it easy and simple to separate my joint account. Reviewed on: 4th April 2023

Trust accounts

One of the very few banks where you can have a trust account. After all the verification stuff was done we have not had any problems. Staff pleasant. Reviewed on: 4th April 2023

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