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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Excellent Bank

The speed and attitude of all the team in Metro are really making the difference compared to all other UK banks. Reviewed on: 4th April 2023

An absolute excellent bank

The bank is great, with helpful staff in my local branch Reviewed on: 4th April 2023

I'm very ,very happy with Metro bank

Anything I need to ask I always have a proper answer I highly recommend Metro Bank . Reviewed on: 4th April 2023

Top class services

The best bank so fas I am associated with. On the spot card printing, customer care as they are open even on Sunday. Fast and easy online banking. Excellent customer service. Reviewed on: 4th April 2023

it's friendly atmosphere

I highly recommend bank. Always when I get bank Always all staff are polite. Reviewed on: 4th April 2023

Cheerful & Helpful Customer Service

Recent enquiry at the bank was met with knowledgeable and very helpful staff. Reviewed on: 4th April 2023

Excellent customer service

All my issues have been resolved fast and with professionalism. Online app is easy to use and I am updating all the time. Thank you Reviewed on: 4th April 2023

Free to use abroad (Europe)

I love the fact that their open on Sundays too. I can now not worry about charges when I'm on holiday in Europe as my current account is free to use, Fantastic service to get your card printed immediately in the branch. Easy App to navigate overall it's a fantastic bank so as the service in their branches. I will definitely recommend friends and family with no doubt. Reviewed on: 4th April 2023

My opintin

The banking network is easy fast secure and etc Reviewed on: 4th April 2023

Metro bank is reliable and flexible.

I was introduced to Metro bank, and my business and personal bank accounts were opened instantly on a day, a business manager was present at the site so i didn't have to wait. Metro bank is prompt to resolve any matter I may have at any convenient times, either with my personal or business account. There are flexible, lower rate at international withdrawal. They will contact me to inform me when I do not have sufficient funds available at a time of a direct debit for example. So I react to avoid any inconvenience. When i lost a debit card, it will be replaced instantly at my visit at any branch. I love Metro bank! Reviewed on: 4th April 2023

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