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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best bank for working people.

What I like about Metro Bank: 1. Opening time 2. Customer service 3. Mobile app Reviewed on: 4th April 2023

Convenient banking

The long hours of business is the main reason I've opened an account with Metro Bank. Reviewed on: 4th April 2023

Quick service and always available including Sundays and late nights

I love banking with metro they are always happy to help and always open until late and on Sundays and if something happened to my card they print on the same day no waiting around. Reviewed on: 4th April 2023

practicality

self-service, practicality, speed and courtesy Reviewed on: 4th April 2023

Out of normal hours service

The most I like about Metro bank is the opening hours, I have used these late openings many times, very convenient. Reviewed on: 4th April 2023

Amazing bank

Metro bank is a great bank to have there so friendly and helpful. I can get cash with no hassle or stress if ive forgotten my identification. I can get a new card within 10mins. Hust a fantastic bank to bank with. Reviewed on: 4th April 2023

Customer service

I had a great experience with opening up a new bank account with Metro Bank Luton Branch. There customer service was absolutely amazing,really informative and very friendly. Reviewed on: 4th April 2023

Modern day banking at its best!

One of the first to modernise banking. Love the fact that it’s open 7 days a week, and more or less open every day of the year. Reviewed on: 4th April 2023

Very accommodating staffs and helpful

Banking is 7 days a week and is really a big difference .One time I cannot retrieve my card inside the machine , reported it to a staff and immediately my card was changed with a new one. Really very good service. Reviewed on: 4th April 2023

Yes

Reliable, fast, and safe to bank with Reviewed on: 4th April 2023

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