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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Modern day banking at its best!

One of the first to modernise banking. Love the fact that it’s open 7 days a week, and more or less open every day of the year. Reviewed on: 4th April 2023

Very accommodating staffs and helpful

Banking is 7 days a week and is really a big difference .One time I cannot retrieve my card inside the machine , reported it to a staff and immediately my card was changed with a new one. Really very good service. Reviewed on: 4th April 2023

Yes

Reliable, fast, and safe to bank with Reviewed on: 4th April 2023

Perfect experience!

From easy banking to friendly employees, Metro Bank provides the perfect experience for anybody looking to stress less with their money Reviewed on: 4th April 2023

Best Bank in the world

Metro Bank is my No.1 bank in the world. Realible and Trustworthy. Reviewed on: 4th April 2023

Great customer friendly bank

Metro Bank are just simply nicer to deal with than other banks. Great opening hours, friendly staff and a very modern customer friendly feel Reviewed on: 4th April 2023

Hassle free easy to use!

Hassle free banking with an easy to use and intuitive app. Always open whether physically or virtually! Ticks all the boxes!!! Reviewed on: 4th April 2023

"Besteeessssst Banking Services"

Metro Bank is a fantastic financial institution and a shining example of what a modern bank can be. From their bright, welcoming branches to their innovative products and services, Metro Bank truly stands out in the United Kingdom's banking industry. I have been a customer of Metro Bank for some time now and I have been consistently impressed with the quality of service I have received. Their staff are knowledgeable, friendly, and always willing to go the extra mile to help their customers. Whether I am visiting a branch or using their online banking platform, I always feel valued and appreciated. One of the things I love about Metro Bank is their commitment to innovation. They are always looking for new ways to make banking easier and more convenient for their customers, whether it's through their user-friendly mobile app, their instant debit card printing service, or their extended opening hours. I appreciate that they are always looking for ways to improve and evolve their services to meet their customers' needs. Overall, I would highly recommend Metro Bank to anyone in the United Kingdom who is looking for a modern, customer-focused financial institution. Their commitment to excellent customer service and innovation is truly impressive, and I am proud to be a customer of this exceptional bank. Reviewed on: 4th April 2023

Fantastic service

Excellent customer service. I recommend all my friend. Reviewed on: 4th April 2023

Easy Peasy

Staff amazing, super helpful, super friendly, knowledgeable, clean open and welcoming bank! No matter what you go in for or who you are Reviewed on: 4th April 2023

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