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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Very user friendly app, great customer service

A great app, everything nicely laid out. Customer service always very polite and helpful. Reviewed on: 4th April 2023

Great bank

Love using metro, highly recommended Reviewed on: 4th April 2023

Awesome bank

Easy to use bank onlinr banking. High secu Reviewed on: 4th April 2023

I would put Metro on top

It's safe, simple and efficient. What else would you need from a bank ? Lollipops ? Dog biscuits ? Well they do them too ! Reviewed on: 4th April 2023

Best in customer care

They make banking easier.they are reliable.the best thing about them is they don’t send unnecessary messages and emails to customers.they have a good customer service Reviewed on: 4th April 2023

Its a goof bank

There is no complains about this banks Reviewed on: 4th April 2023

Very Friendly

Staff were very welcoming and friendly Reviewed on: 4th April 2023

Just refreshingly different

Friendly, inviting, helpful bank. Any bank that cares for my dog as they do gets my vote. Reviewed on: 4th April 2023

Easy, efficient service

Great staff, helpful, efficient banking practices and the rest of the uk banks should copy Metro’s ethos Reviewed on: 4th April 2023

Always helpful

Always helpfully with any questions i asked , open late been a massive bonus. Quick and easy banking , especially the banking app . Well done Metro ! Reviewed on: 4th April 2023

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