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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

"Besteeessssst Banking Services"

Metro Bank is a fantastic financial institution and a shining example of what a modern bank can be. From their bright, welcoming branches to their innovative products and services, Metro Bank truly stands out in the United Kingdom's banking industry. I have been a customer of Metro Bank for some time now and I have been consistently impressed with the quality of service I have received. Their staff are knowledgeable, friendly, and always willing to go the extra mile to help their customers. Whether I am visiting a branch or using their online banking platform, I always feel valued and appreciated. One of the things I love about Metro Bank is their commitment to innovation. They are always looking for new ways to make banking easier and more convenient for their customers, whether it's through their user-friendly mobile app, their instant debit card printing service, or their extended opening hours. I appreciate that they are always looking for ways to improve and evolve their services to meet their customers' needs. Overall, I would highly recommend Metro Bank to anyone in the United Kingdom who is looking for a modern, customer-focused financial institution. Their commitment to excellent customer service and innovation is truly impressive, and I am proud to be a customer of this exceptional bank. Reviewed on: 4th April 2023

Fantastic service

Excellent customer service. I recommend all my friend. Reviewed on: 4th April 2023

Easy Peasy

Staff amazing, super helpful, super friendly, knowledgeable, clean open and welcoming bank! No matter what you go in for or who you are Reviewed on: 4th April 2023

Very user friendly app, great customer service

A great app, everything nicely laid out. Customer service always very polite and helpful. Reviewed on: 4th April 2023

Great bank

Love using metro, highly recommended Reviewed on: 4th April 2023

Awesome bank

Easy to use bank onlinr banking. High secu Reviewed on: 4th April 2023

I would put Metro on top

It's safe, simple and efficient. What else would you need from a bank ? Lollipops ? Dog biscuits ? Well they do them too ! Reviewed on: 4th April 2023

Best in customer care

They make banking easier.they are reliable.the best thing about them is they don’t send unnecessary messages and emails to customers.they have a good customer service Reviewed on: 4th April 2023

Its a goof bank

There is no complains about this banks Reviewed on: 4th April 2023

Very Friendly

Staff were very welcoming and friendly Reviewed on: 4th April 2023

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