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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

fantastic help

5
The app is easy to use which is a blessing as I live hundreds of miles from the nearest bank building. When I need more complex transactions the team made it feel so easy. wonderful. would rate the all day every day Reviewed on: 4th April 2023
outdoorswithnature@gmail.com's avatar
[email protected]

Best customer service

5
I recommend to the best of my knowledge that Metro Bank is very excellent in customer service. I phoned them several times for my personal banking and they were excellent too in treating me as their customer. Reviewed on: 4th April 2023
Mohamed Adan 's avatar
Mohamed Adan

Best costumer care

5
Metro bank was the bank I chose to open my first private account. I have only positive things to say about Metro Bank's services and costumer care. They are reliable and I fully trust them with my earnings. Excellent bank. Reviewed on: 4th April 2023
Sandra Marques's avatar
Sandra Marques

It's very good to call metro bank and the phone is answered straight away .

5
Excellent customer service .Great opening hours free car park out of town centre and easy access for all customers . Reviewed on: 4th April 2023
John behan's avatar
John behan

Quick, Easy, Helpful. Overall the best.

5
Very easy to use the app, money transfers are instantaneous. Never a problem with direct debits, setting up new payees... nothing. I would sit here for a while writing up everything that they do right. But in reality it would be easier to ask what they do wrong.... which is nothing. Reviewed on: 4th April 2023
Cameron's avatar
Cameron

Great service

5
Always a joy to deal with Metro either by phone or face to face Reviewed on: 4th April 2023
davidmcmorrow23@yahoo.com's avatar
[email protected]

Good bank

5
Good service and good service at the store Reviewed on: 4th April 2023
Global security system Gss's avatar
Global security system Gss

Service

5
Excellent customer service overall Reviewed on: 4th April 2023
Faruk Ahmed's avatar
Faruk Ahmed

Awesome

5
Easy to use banking app staff are always helpful and happy. Reviewed on: 4th April 2023
Scoppard9@aol.com's avatar
[email protected]

Great bank

5
Good customer experience and great service and products Reviewed on: 4th April 2023
Ashley Davey's avatar
Ashley Davey

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