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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Just refreshingly different

Friendly, inviting, helpful bank. Any bank that cares for my dog as they do gets my vote. Reviewed on: 4th April 2023

Easy, efficient service

Great staff, helpful, efficient banking practices and the rest of the uk banks should copy Metro’s ethos Reviewed on: 4th April 2023

Always helpful

Always helpfully with any questions i asked , open late been a massive bonus. Quick and easy banking , especially the banking app . Well done Metro ! Reviewed on: 4th April 2023

7 days a week

Visit branch on your weekend without problem access your money Reviewed on: 4th April 2023

Good operator - hassle free for foreign transactions

Initially opened to make foreign transactions easier. Have had no trouble with the bank and has worked flawlessly across Europe Reviewed on: 4th April 2023

One of the best banks

I am very happy with Metro Bank and definitely recommends because of there wonderful services . Reviewed on: 4th April 2023

fantastic help

The app is easy to use which is a blessing as I live hundreds of miles from the nearest bank building. When I need more complex transactions the team made it feel so easy. wonderful. would rate the all day every day Reviewed on: 4th April 2023

Best customer service

I recommend to the best of my knowledge that Metro Bank is very excellent in customer service. I phoned them several times for my personal banking and they were excellent too in treating me as their customer. Reviewed on: 4th April 2023

Best costumer care

Metro bank was the bank I chose to open my first private account. I have only positive things to say about Metro Bank's services and costumer care. They are reliable and I fully trust them with my earnings. Excellent bank. Reviewed on: 4th April 2023

It's very good to call metro bank and the phone is answered straight away .

Excellent customer service .Great opening hours free car park out of town centre and easy access for all customers . Reviewed on: 4th April 2023

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