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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

7 days a week

Visit branch on your weekend without problem access your money Reviewed on: 4th April 2023

Good operator - hassle free for foreign transactions

Initially opened to make foreign transactions easier. Have had no trouble with the bank and has worked flawlessly across Europe Reviewed on: 4th April 2023

One of the best banks

I am very happy with Metro Bank and definitely recommends because of there wonderful services . Reviewed on: 4th April 2023

fantastic help

The app is easy to use which is a blessing as I live hundreds of miles from the nearest bank building. When I need more complex transactions the team made it feel so easy. wonderful. would rate the all day every day Reviewed on: 4th April 2023

Best customer service

I recommend to the best of my knowledge that Metro Bank is very excellent in customer service. I phoned them several times for my personal banking and they were excellent too in treating me as their customer. Reviewed on: 4th April 2023

Best costumer care

Metro bank was the bank I chose to open my first private account. I have only positive things to say about Metro Bank's services and costumer care. They are reliable and I fully trust them with my earnings. Excellent bank. Reviewed on: 4th April 2023

It's very good to call metro bank and the phone is answered straight away .

Excellent customer service .Great opening hours free car park out of town centre and easy access for all customers . Reviewed on: 4th April 2023

Quick, Easy, Helpful. Overall the best.

Very easy to use the app, money transfers are instantaneous. Never a problem with direct debits, setting up new payees... nothing. I would sit here for a while writing up everything that they do right. But in reality it would be easier to ask what they do wrong.... which is nothing. Reviewed on: 4th April 2023

Great service

Always a joy to deal with Metro either by phone or face to face Reviewed on: 4th April 2023

Good bank

Good service and good service at the store Reviewed on: 4th April 2023

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