Write a review

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

View other Metro Bank products

4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10576)

Best customer service

I recommend to the best of my knowledge that Metro Bank is very excellent in customer service. I phoned them several times for my personal banking and they were excellent too in treating me as their customer. Reviewed on: 4th April 2023

Best costumer care

Metro bank was the bank I chose to open my first private account. I have only positive things to say about Metro Bank's services and costumer care. They are reliable and I fully trust them with my earnings. Excellent bank. Reviewed on: 4th April 2023

It's very good to call metro bank and the phone is answered straight away .

Excellent customer service .Great opening hours free car park out of town centre and easy access for all customers . Reviewed on: 4th April 2023

Quick, Easy, Helpful. Overall the best.

Very easy to use the app, money transfers are instantaneous. Never a problem with direct debits, setting up new payees... nothing. I would sit here for a while writing up everything that they do right. But in reality it would be easier to ask what they do wrong.... which is nothing. Reviewed on: 4th April 2023

Great service

Always a joy to deal with Metro either by phone or face to face Reviewed on: 4th April 2023

Good bank

Good service and good service at the store Reviewed on: 4th April 2023

Service

Excellent customer service overall Reviewed on: 4th April 2023

Awesome

Easy to use banking app staff are always helpful and happy. Reviewed on: 4th April 2023

Great bank

Good customer experience and great service and products Reviewed on: 4th April 2023

Very good bank for my needs

Metro bank is the best bank for me, as it suits all my needs, all the time. Good mobile application, very convenient working hoirs, good customer service. Thank you! Reviewed on: 4th April 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Select Account
from NatWest 4.56 from 711 reviews
Basic current account
from Santander 4.06 from 318 reviews
Current account
from Handelsbanken 5.00 from 5 reviews

Want to see more from Metro Bank?

Travel Money
from Metro Bank 4.95 from 38 reviews
Instant Access Savings
from Metro Bank 4.91 from 483 reviews
Young Saver
from Metro Bank 4.89 from 392 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub