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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best banking for students and all over peoples and easy to use or open an new account

I m new to this bank and it’s really secured and i m fully satisfied with my account its very easy to used nd give you best privacy of ypur money. And also give you ups to date of every single step u can saved ypur money without having any hesitation i give you 5 stars ❤️because i am fully satisfied and happy with you thanks Reviewed on: 4th April 2023

Awesome bank for the people

Metro Bank is a great choice for anyone looking for a customer-centric and innovative banking experience. With their focus on convenience, customer service, and innovation, they are sure to continue to be a popular choice among customers for years to come. Reviewed on: 4th April 2023

Good!

I have experienced okay customer service regardless of which branch I have been in. Love the ability to get a new card by walking into store. Reviewed on: 4th April 2023

Amazing bank

Great customer service and the app is a breeze to use Reviewed on: 4th April 2023

Good bank

Easy internet banking and no pay for account Reviewed on: 4th April 2023

So Helpful!

I have always found Metro Bank staff to be down-to-earth, approachable and so very helpful, going above and beyond the call of duty on occasion. I really feel that it is a family friendly bank and not an impersonal giant, yet it still offers the security and products that are required in day-to-day life. Keep up the very good work! Reviewed on: 4th April 2023

Dan Frumkin The CEO is an amazing Human Being.

There are not enough superlatives to even start to tell you how amazing Every Single Solitary Incredible, Quirky, Funny, Empathic, Approachable, Understanding, Brilliant, Individual, Funny, Amazing, Flawed, Sad, Happy, Human, Wonderful, Different, Serious, Crazy, Irreverent Member of Staff in Every Branch in Every Country on the Face of This Planet are. Okay, well that's a few. They are all collectively and individually in my Heart for helping me escape Domestic Abuse. Every Person I have interacted with treated me with Dignity, Sympathy and Basic Decency and Humanity and for that I will never, ever forget a single solitary one of them. Whoever reads this do me ONE favour? Have a Good Day, A Better Tomorrow and a Most Excellent Future. Reviewed on: 4th April 2023

Great overall experience

Friendly and supportive staff and customer support team. Great breakdown of spendings and monthly statements. Easy to use banking app and great rates for overseas use Reviewed on: 4th April 2023

Wouldnt bank with anyone else !

Great customer service, very efficient and meet all of my banking needs Reviewed on: 4th April 2023

Quick and easy

Convenient opening times and never takes long to be seen. Reviewed on: 4th April 2023

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