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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Quick, Easy, Helpful. Overall the best.

Very easy to use the app, money transfers are instantaneous. Never a problem with direct debits, setting up new payees... nothing. I would sit here for a while writing up everything that they do right. But in reality it would be easier to ask what they do wrong.... which is nothing. Reviewed on: 4th April 2023

Great service

Always a joy to deal with Metro either by phone or face to face Reviewed on: 4th April 2023

Good bank

Good service and good service at the store Reviewed on: 4th April 2023

Service

Excellent customer service overall Reviewed on: 4th April 2023

Awesome

Easy to use banking app staff are always helpful and happy. Reviewed on: 4th April 2023

Great bank

Good customer experience and great service and products Reviewed on: 4th April 2023

Very good bank for my needs

Metro bank is the best bank for me, as it suits all my needs, all the time. Good mobile application, very convenient working hoirs, good customer service. Thank you! Reviewed on: 4th April 2023

Best banking for students and all over peoples and easy to use or open an new account

I m new to this bank and it’s really secured and i m fully satisfied with my account its very easy to used nd give you best privacy of ypur money. And also give you ups to date of every single step u can saved ypur money without having any hesitation i give you 5 stars ❤️because i am fully satisfied and happy with you thanks Reviewed on: 4th April 2023

Awesome bank for the people

Metro Bank is a great choice for anyone looking for a customer-centric and innovative banking experience. With their focus on convenience, customer service, and innovation, they are sure to continue to be a popular choice among customers for years to come. Reviewed on: 4th April 2023

Good!

I have experienced okay customer service regardless of which branch I have been in. Love the ability to get a new card by walking into store. Reviewed on: 4th April 2023

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