Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

View other Metro Bank products

4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10581)

Amazing bank

Great customer service and the app is a breeze to use Reviewed on: 4th April 2023

Good bank

Easy internet banking and no pay for account Reviewed on: 4th April 2023

So Helpful!

I have always found Metro Bank staff to be down-to-earth, approachable and so very helpful, going above and beyond the call of duty on occasion. I really feel that it is a family friendly bank and not an impersonal giant, yet it still offers the security and products that are required in day-to-day life. Keep up the very good work! Reviewed on: 4th April 2023

Dan Frumkin The CEO is an amazing Human Being.

There are not enough superlatives to even start to tell you how amazing Every Single Solitary Incredible, Quirky, Funny, Empathic, Approachable, Understanding, Brilliant, Individual, Funny, Amazing, Flawed, Sad, Happy, Human, Wonderful, Different, Serious, Crazy, Irreverent Member of Staff in Every Branch in Every Country on the Face of This Planet are. Okay, well that's a few. They are all collectively and individually in my Heart for helping me escape Domestic Abuse. Every Person I have interacted with treated me with Dignity, Sympathy and Basic Decency and Humanity and for that I will never, ever forget a single solitary one of them. Whoever reads this do me ONE favour? Have a Good Day, A Better Tomorrow and a Most Excellent Future. Reviewed on: 4th April 2023

Great overall experience

Friendly and supportive staff and customer support team. Great breakdown of spendings and monthly statements. Easy to use banking app and great rates for overseas use Reviewed on: 4th April 2023

Wouldnt bank with anyone else !

Great customer service, very efficient and meet all of my banking needs Reviewed on: 4th April 2023

Quick and easy

Convenient opening times and never takes long to be seen. Reviewed on: 4th April 2023

From day one and 13 years later and still a happy customer

I joined Metro bank for the quick service when Metro Bank arrived to the UK and today it’s probably the only bank who has staff on the counters. Nothing has changed in the services over the years if anything they have more customers nothing they can’t handle. Reviewed on: 4th April 2023

The bank that puts customer needs first

Great to have a bank where you can drop in to a branch that is open at times and days for customer convenience. All problems were easily solved by the staff onsite. Moved from my previous bank making them now my primary bank. Reviewed on: 4th April 2023

Excellent banking service

Metro has made my banking experience much easier and faster. With their online and mobile banking services, I can easily manage my money and transfer funds with a few clicks. Plus, their customer service is always available to help with any questions or concerns. Reviewed on: 4th April 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Accounts
from Nomo 0.00 from 0 reviews
Under 16s account
from Monzo 4.89 from 946 reviews
Current account (discontinued)
from Tesco Bank 4.41 from 70 reviews

Want to see more from Metro Bank?

Young Savers
from Metro Bank 4.86 from 392 reviews
Instant access savings
from Metro Bank 4.82 from 484 reviews
Business banking
from Metro Bank 4.79 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub