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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Love the way they treat.

Its so easy to open a bank account. Reviewed on: 4th April 2023

Great people

Excellent service Always well come with smile Reviewed on: 4th April 2023

Best Bank

Easy , To open an account, Friendly Customer Service , always open late ⏰ and Weekends, wery helpful, especially for us workers Reviewed on: 4th April 2023

Great british bank

opens 7 day, i really love that. all the banking operations are good Last they are customer friendly. Reviewed on: 4th April 2023

smart solutions

my experience was very good and very good advise for my situation. Reviewed on: 4th April 2023

Best bank

Very frendly bank I like the fact that i can go tje whole week even sundays Reviewed on: 4th April 2023

Great service

Quick service regarding debit card, other issue, fast money transfer Reviewed on: 4th April 2023

Personal Service

Very professional service. Staff very knowledgeable about their products and very good at helping prospective customers (which I was some months ago) in deciding the most appropriate from the available options.. On-line web-based facility was very user-friendly. The site location of the branch was ideal. for my needs. Reviewed on: 4th April 2023

Straight forward to open an account

I am a trustee of a charity and we had to open a new account with Metro. I am one of the signatories. I popped into the Metro Bank in Bath on a Saturday afternoon and, having explained why I was there, I was allocated an efficient young man who asked me a series of questions and checked my identity. He then emailed the information to the branch in Kent where the account is based, A very good experience and on a Saturday afternoon too! Reviewed on: 4th April 2023

Best bank and safest bank and fastest processing in the transactions

Customer service is very good and the banking is very good . And it is open on Sunday also . And it has an good car parking for the customers Reviewed on: 4th April 2023

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