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Metro Bank: Current account reviews

4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Metro Bank Current account reviews (10581)

Great service....even from overseas!

5
I spend most of my time overseas. If ever I've needed help (sometimes I have!) there has always been someone ready to help, just a telephone call away. Reviewed on: 4th April 2023

Metro

5
I'm very grateful to have an account with metro bank its one of my favourite bank every one should have an account with metro bank as they have a lot of benefits Reviewed on: 4th April 2023

Very Help Full

5
Always ready to listen and assist with any problem I may have with my computer. Reviewed on: 4th April 2023

Always o brach open when you want. Staff so polite and helpful. As a pesioner its the right bank for me.

5
When I went to the brach for help as my husband has termainal cancer they helped put our jont account to my only so I do not have to worry about it. A great weight off my mind. I know no other bank couldsd be so helpful. Reviewed on: 4th April 2023

Exceptional Banking

5
Metro Bank services are very prompt and adequate. The Staff are welcoming, patient, and very prompt in their service delivery. Overall, I am a satisfied customer. Reviewed on: 4th April 2023

Best to Bank

5
Since signing up with Metro I've never had an issue with their service, the staff are helpful at any branch you visit whatever the main reason being. Also since signing up with their service I've recommended at least 5 family members and all of them have signed up with metro since. 10/10 Reviewed on: 4th April 2023

Great bank

5
Never had any problems with metro unlike other banks Reviewed on: 4th April 2023

Love the way they treat.

5
Its so easy to open a bank account. Reviewed on: 4th April 2023

Great people

5
Excellent service Always well come with smile Reviewed on: 4th April 2023

Best Bank

4
Easy , To open an account, Friendly Customer Service , always open late ⏰ and Weekends, wery helpful, especially for us workers Reviewed on: 4th April 2023

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