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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great service

Quick service regarding debit card, other issue, fast money transfer Reviewed on: 4th April 2023

Personal Service

Very professional service. Staff very knowledgeable about their products and very good at helping prospective customers (which I was some months ago) in deciding the most appropriate from the available options.. On-line web-based facility was very user-friendly. The site location of the branch was ideal. for my needs. Reviewed on: 4th April 2023

Straight forward to open an account

I am a trustee of a charity and we had to open a new account with Metro. I am one of the signatories. I popped into the Metro Bank in Bath on a Saturday afternoon and, having explained why I was there, I was allocated an efficient young man who asked me a series of questions and checked my identity. He then emailed the information to the branch in Kent where the account is based, A very good experience and on a Saturday afternoon too! Reviewed on: 4th April 2023

Best bank and safest bank and fastest processing in the transactions

Customer service is very good and the banking is very good . And it is open on Sunday also . And it has an good car parking for the customers Reviewed on: 4th April 2023

Best bank ever

I love metro Bank.excellent custnore service,I can access the branch even on Sunday Reviewed on: 4th April 2023

Banking made easier

My best experience was getting in the bank on Sunday morning and getting a new account card in matter of minutes ⭐️ Reviewed on: 4th April 2023

Most helpful

In the past I've had troubles just getting bank accounts. Got a Metro year's ago now, I've not had one mildly negative experience with Metro. I do not see it as Chor to visit. Reviewed on: 4th April 2023

Amazing service

Good customer service easy accessible Reviewed on: 4th April 2023

Andrei Tudor

I am happy because I use Metro Bank services. Few word’s is not enough to describe quality of work what Merep do it Reviewed on: 4th April 2023

Awesomeness

The staff included and online facilities are absolutely superb. Class 1 Reviewed on: 4th April 2023

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