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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Availability

I am happy with metro bank because they available everyday . Mainly in Sunday. When all other banks are close only metro open for help you for your transactions Reviewed on: 4th April 2023

Friendly bank

I was scammed by somebody pertaining from the fraud squad at the Bank. I went to my Branch in Bexleyheath, they were sympathetic, and changed all my details and set up a new account. 3 hours latter they refunded the money that was stolen, incredible Service. I would recommend Metro Bank as the People’s Bank to Bank with. Reviewed on: 4th April 2023

Great service

Forgot my log in details and the customer service was just excellent and waited for me to make sure I was log in and made sure I was happy. Absolutely Excellent Reviewed on: 4th April 2023

Metro Bank

Metro Bank is a family bank and the customer service is excellent. The customer service representatives are friendly and efficient in assisting its customers. Reviewed on: 4th April 2023

Easy going and helpful

Always helpful and accommodating. I also find it easy to locate the nearest branch. Can't recommend enough! Reviewed on: 4th April 2023

Professional

Very attractive and Professional Reviewed on: 4th April 2023

Best bank

I enjoy banking with Metro a lot, the staff are always helpful Reviewed on: 4th April 2023

Simply THE Best In Class

Opened my account a little over 2 years ago after a recommendation. The service has been impeccable, from the moment you step through the doors of a branch to when you need assistance everything works a dream and is a pleasure to see. Reviewed on: 4th April 2023

The best bank ever

Metrobank is the best bank, because they work 7 days in a week,from early morning til late evening, and they can print a new debit card in a 15 minutes in store - no need to wait weeks! Reviewed on: 4th April 2023

Great bank

Great bank with great opening hours Reviewed on: 4th April 2023

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