Smart Money People Logo

Metro Bank: Current Account reviews

4.87
Based on 10,563 reviews, last reviewed 27th Feb 2025
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Most friendly on line banking services banker User friendly services easy to navigate and excellent customer care never disappoints Reviewed on: 27th February 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10563)

Review of the Metro Bank, Current Account:

Everything you need, nothing you don't need

5
After being a customer for a while I took my young son there to open his first account. Doesn't that say it all? Reviewed on: 3rd April 2023

Customer service

5
I had a great experience with opening up a new bank account with Metro Bank Luton Branch. There customer service was absolutely amazing,really informative and very friendly. Reviewed on: 4th April 2023

Modern day banking at its best!

5
One of the first to modernise banking. Love the fact that it’s open 7 days a week, and more or less open every day of the year. Reviewed on: 4th April 2023

Very accommodating staffs and helpful

5
Banking is 7 days a week and is really a big difference .One time I cannot retrieve my card inside the machine , reported it to a staff and immediately my card was changed with a new one. Really very good service. Reviewed on: 4th April 2023

Yes

5
Reliable, fast, and safe to bank with Reviewed on: 4th April 2023

Perfect experience!

5
From easy banking to friendly employees, Metro Bank provides the perfect experience for anybody looking to stress less with their money Reviewed on: 4th April 2023

Best Bank in the world

5
Metro Bank is my No.1 bank in the world. Realible and Trustworthy. Reviewed on: 4th April 2023

Great customer friendly bank

5
Metro Bank are just simply nicer to deal with than other banks. Great opening hours, friendly staff and a very modern customer friendly feel Reviewed on: 4th April 2023

Hassle free easy to use!

5
Hassle free banking with an easy to use and intuitive app. Always open whether physically or virtually! Ticks all the boxes!!! Reviewed on: 4th April 2023

"Besteeessssst Banking Services"

5
Metro Bank is a fantastic financial institution and a shining example of what a modern bank can be. From their bright, welcoming branches to their innovative products and services, Metro Bank truly stands out in the United Kingdom's banking industry. I have been a customer of Metro Bank for some time now and I have been consistently impressed with the quality of service I have received. Their staff are knowledgeable, friendly, and always willing to go the extra mile to help their customers. Whether I am visiting a branch or using their online banking platform, I always feel valued and appreciated. One of the things I love about Metro Bank is their commitment to innovation. They are always looking for new ways to make banking easier and more convenient for their customers, whether it's through their user-friendly mobile app, their instant debit card printing service, or their extended opening hours. I appreciate that they are always looking for ways to improve and evolve their services to meet their customers' needs. Overall, I would highly recommend Metro Bank to anyone in the United Kingdom who is looking for a modern, customer-focused financial institution. Their commitment to excellent customer service and innovation is truly impressive, and I am proud to be a customer of this exceptional bank. Reviewed on: 4th April 2023

Fantastic service

5
Excellent customer service. I recommend all my friend. Reviewed on: 4th April 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Metro Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products