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Metro Bank: Current Account reviews

Name: Current Account
Rating: 4.88 (10560 reviews)

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4.88

Based on 10,560 reviews, last reviewed 11th Jan 2025

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Easy sign up and easy to set up new savings. Easy sign up and easy to set up new savings. Good app. Looks good going forward. Reviewed on: 11th January 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10560)

Review of the Metro Bank, Current Account:

Good

Good well done good service nice answer Reviewed on: 10th March 2023

fantastic help

The app is easy to use which is a blessing as I live hundreds of miles from the nearest bank building. When I need more complex transactions the team made it feel so easy. wonderful. would rate the all day every day Reviewed on: 4th April 2023

Best customer service

I recommend to the best of my knowledge that Metro Bank is very excellent in customer service. I phoned them several times for my personal banking and they were excellent too in treating me as their customer. Reviewed on: 4th April 2023

Best costumer care

Metro bank was the bank I chose to open my first private account. I have only positive things to say about Metro Bank's services and costumer care. They are reliable and I fully trust them with my earnings. Excellent bank. Reviewed on: 4th April 2023

It's very good to call metro bank and the phone is answered straight away .

Excellent customer service .Great opening hours free car park out of town centre and easy access for all customers . Reviewed on: 4th April 2023

Quick, Easy, Helpful. Overall the best.

Very easy to use the app, money transfers are instantaneous. Never a problem with direct debits, setting up new payees... nothing. I would sit here for a while writing up everything that they do right. But in reality it would be easier to ask what they do wrong.... which is nothing. Reviewed on: 4th April 2023

Great service

Always a joy to deal with Metro either by phone or face to face Reviewed on: 4th April 2023

Good bank

Good service and good service at the store Reviewed on: 4th April 2023

Service

Excellent customer service overall Reviewed on: 4th April 2023

Awesome

Easy to use banking app staff are always helpful and happy. Reviewed on: 4th April 2023

Great bank

Good customer experience and great service and products Reviewed on: 4th April 2023

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