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Metro Bank: Current Account reviews

4.87
Based on 10,564 reviews, last reviewed 1st Mar 2025
500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

No waiting for replacement debit card I lost my debit card. Popped into the bank and they issued a replacement straight away. Staff were very pleasant and efficient. Reviewed on: 1st March 2025
Margaret Volland's avatar
Margaret Volland

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10564)

Review of the Metro Bank, Current Account:

Convenient branch opening times

5
Current account can be operated on line but I like to use a branch. Eastbourne branch has long opening hours including weekends - VERY helpful. Also enough staff to help, and not have to queue for an age. Staff are all pleasant, helpful, smart, and friendly. No problems. Reviewed on: 7th April 2021

service very good

5
service is fast and smooth and people are friendly and helpful Reviewed on: 26th April 2023

Best bank ever in uk

5
I usually don't write reviews, but I really want to talk about my experience with this bank. I don't have to say anything more about how it can be helpful to have a bank open 7 days, because it's a fact that everyone knows. Years ago someone stolen my back details and, of course, all my money. It was a shock and a very big problem. The way Metro bank staff handled my situation was amazing and in a few working days I got back everything. I was so lucky to find so helpful people Reviewed on: 25th April 2023

BEST BANK

5
OPEN 7 DAYS A WEEK ,BANK CAN PRINT A BANK CARD IN STORE Reviewed on: 22nd April 2023

Easy to use

5
The mobile app is easy to use. Very responsive and it saves me a lot time doing my everyday banking. Reviewed on: 21st April 2023

Amazing app!!!

5
Easy to use, reliable and overall utterly fantastic!!! Reviewed on: 21st April 2023

Quick and easy to do.

5
Metro bank has always been quick service and the staff are always kind when entering Recently opened a current account didn’t have to make a appointment gave me bank card same day Reviewed on: 20th April 2023

Best bank in uk

5
Metro bank is the best bank in United Kingdom Reviewed on: 19th April 2023

Excellent

5
An excellent and easy experience from start to finish! Definitely recommend for everyone! Reviewed on: 18th April 2023

VERY FRIENDLY AND EASY TO USE

4
VERY FRIENDLY AND MODERN BANK NOT OFFICIAL AND INTIMIDATING Reviewed on: 17th April 2023

Simple and easy to open bank account instantly

5
As the bank is open every day, makes it easier to bank with Metro and also access safety deposit box 7/7 Reviewed on: 16th April 2023

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