Write a review

Metro Bank: Current Account reviews

Name: Current Account
Rating: 4.88 (10560 reviews)

View other Metro Bank products

4.88

Based on 10,560 reviews, last reviewed 11th Jan 2025

50% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Easy sign up and easy to set up new savings. Easy sign up and easy to set up new savings. Good app. Looks good going forward. Reviewed on: 11th January 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

Read all reviews See your review

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10560)

Review of the Metro Bank, Current Account:

I been a victim of a fraud transaction from a fraud...

I been a victim of a fraud transaction from a fraud company named LUCKY2GO. I reported the same day to Metro bank, what happen was that metro bank let the money from pending to be released but never try to charge back. Now they restricted my joint account with my wife which we been clients since 2016 and rather than chasing the real criminals they are holding us ransom and with bills to pay, from rent to council tax and credit cards. The way we've been treated is abismal. Metro bank should work for the clients not to criminal fraud company's. I'll never trust Metro bank ever again and now i have to go to litigation with them through ombudsman to the bank of England. Unbelievable. Reviewed on: 9th November 2024

customer service

Excellent customer service, well maintain, good and easy app service. Reviewed on: 11th April 2023

Just every thing you need in a bank

Metro bank is everything you would need in a banking system. Just doing their best to make everyone or anyone banking with them to have the best experience all there is in a banking system. Easy to access both in store or online. Simply, a top-notch! Reviewed on: 11th April 2023

A bank that's always there for it's customers

Opening my account was very straightforward and banking either in-branch or via the banking app is easy and convenient. Reviewed on: 11th April 2023

Friendly

Friendly little bank very helpful staff Reviewed on: 11th April 2023

The stuff I love about metro bank

Metro Bank is a highly rated bank that has received numerous positive reviews from its customers. They are known for their exceptional customer service and innovative banking solutions. If you're looking for a current account that is user-friendly, efficient, and reliable, Metro Bank may be the perfect choice for you. One of the standout features of Metro Bank is their commitment to customer service. They understand that banking can be a complex process, and their staff are always ready to help with any questions or concerns you may have. Their branches are open seven days a week, making it easy for you to get the assistance you need when you need it. In terms of their current account, Metro Bank offers a range of benefits that make managing your money simple and stress-free. Their mobile app is intuitive and easy to use, allowing you to check your balance, make transfers, and pay bills with just a few taps. You can also set up alerts to keep you informed of any important account activity. Metro Bank is also known for their innovative approach to banking. They were the first bank in the UK to offer coin-counting machines in their branches, making it easy for you to deposit loose change. They also offer instant debit card printing, which means you can walk out of a branch with a new debit card in hand. Overall, Metro Bank is a top-rated bank that offers excellent customer service and innovative banking solutions. If you're looking for a current account that is user-friendly and reliable, Metro Bank may be the perfect choice for you. Reviewed on: 11th April 2023

Very helpful staff and always approaching

The staff at metro bank are always welcoming with smile and positive attitude towards the customers. They are very supportive Reviewed on: 11th April 2023

A good service.

I opened an account very easy online. The app is very simple and clear. I recommend this bank. Reviewed on: 11th April 2023

Would recommend metro bank.

Excellent opening hours. Staff very helpful. Online banking easy to use. Reviewed on: 11th April 2023

Metro Bank

Very good customer service, website Is easy to use and they always get things sorted. Been with them for more than 8 years and I've never had to complain once. It's been a pleasure banking with them. 10stars for me Reviewed on: 10th April 2023

The Best!

If ever I have an issue with my card & need something on the fly, they get it done same day! Reviewed on: 10th April 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from Cynergy Bank 1.00 from 1 reviews
Current Account
from Smile Bank 3.77 from 101 reviews
Plus Current Account
from The Cumberland 4.91 from 38 reviews

There's still more to see!

Metro Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub