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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

90% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Banking made simple

Metro have made my life so much easier since transferring to them a few years ago. Their branches are open longer hours than other banks. New cards can be issued immediately in store. There is no jargon other nonsense to stop keeping my money easily accessible. Reviewed on: 11th April 2023

Great bank with outstanding customer service!

Metro bank is unlike any other bank I have dealt with. Their accounts are really great with additional functionality like using the card abroad with no fees. Also their staff is really knowledgeable. I highly recommend trying them out! Reviewed on: 11th April 2023

Best bank

I love Metro Bank its simply the best, it has nice branches, friendly staff and great customer service I always recommend them Reviewed on: 11th April 2023

customer service

Excellent customer service, well maintain, good and easy app service. Reviewed on: 11th April 2023

Just every thing you need in a bank

Metro bank is everything you would need in a banking system. Just doing their best to make everyone or anyone banking with them to have the best experience all there is in a banking system. Easy to access both in store or online. Simply, a top-notch! Reviewed on: 11th April 2023

A bank that's always there for it's customers

Opening my account was very straightforward and banking either in-branch or via the banking app is easy and convenient. Reviewed on: 11th April 2023

Friendly

Friendly little bank very helpful staff Reviewed on: 11th April 2023

The stuff I love about metro bank

Metro Bank is a highly rated bank that has received numerous positive reviews from its customers. They are known for their exceptional customer service and innovative banking solutions. If you're looking for a current account that is user-friendly, efficient, and reliable, Metro Bank may be the perfect choice for you. One of the standout features of Metro Bank is their commitment to customer service. They understand that banking can be a complex process, and their staff are always ready to help with any questions or concerns you may have. Their branches are open seven days a week, making it easy for you to get the assistance you need when you need it. In terms of their current account, Metro Bank offers a range of benefits that make managing your money simple and stress-free. Their mobile app is intuitive and easy to use, allowing you to check your balance, make transfers, and pay bills with just a few taps. You can also set up alerts to keep you informed of any important account activity. Metro Bank is also known for their innovative approach to banking. They were the first bank in the UK to offer coin-counting machines in their branches, making it easy for you to deposit loose change. They also offer instant debit card printing, which means you can walk out of a branch with a new debit card in hand. Overall, Metro Bank is a top-rated bank that offers excellent customer service and innovative banking solutions. If you're looking for a current account that is user-friendly and reliable, Metro Bank may be the perfect choice for you. Reviewed on: 11th April 2023

Very helpful staff and always approaching

The staff at metro bank are always welcoming with smile and positive attitude towards the customers. They are very supportive Reviewed on: 11th April 2023

A good service.

I opened an account very easy online. The app is very simple and clear. I recommend this bank. Reviewed on: 11th April 2023

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