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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Best bank I have ever used

From the customer service to the ease of the app or Business banking Metro Bank makes other banks feel like dinosaurs Love them Reviewed on: 11th April 2023

Customer focused

Great customer service and easy app access Reviewed on: 11th April 2023

Excellence

Excellent service throughout the bank on various products and services Reviewed on: 11th April 2023

Excellent service

Metro bank services for current account is excellent Reviewed on: 11th April 2023

Banking made simple

Metro have made my life so much easier since transferring to them a few years ago. Their branches are open longer hours than other banks. New cards can be issued immediately in store. There is no jargon other nonsense to stop keeping my money easily accessible. Reviewed on: 11th April 2023

Great bank with outstanding customer service!

Metro bank is unlike any other bank I have dealt with. Their accounts are really great with additional functionality like using the card abroad with no fees. Also their staff is really knowledgeable. I highly recommend trying them out! Reviewed on: 11th April 2023

Best bank

I love Metro Bank its simply the best, it has nice branches, friendly staff and great customer service I always recommend them Reviewed on: 11th April 2023

customer service

Excellent customer service, well maintain, good and easy app service. Reviewed on: 11th April 2023

Just every thing you need in a bank

Metro bank is everything you would need in a banking system. Just doing their best to make everyone or anyone banking with them to have the best experience all there is in a banking system. Easy to access both in store or online. Simply, a top-notch! Reviewed on: 11th April 2023

A bank that's always there for it's customers

Opening my account was very straightforward and banking either in-branch or via the banking app is easy and convenient. Reviewed on: 11th April 2023

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