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Metro Bank: Current Account reviews

4.88
Based on 10,558 reviews, last reviewed 5th Sep 2024
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Great for basic accounts and highstreet branches Been with Metro Bank on and off, honestly mostly as an account ready to switch. They don't offer anything beneficial compared to other banks. They do ... Read more Reviewed on: 5th September 2024
Richard P's avatar
Richard P

Latest lowest rating:

1

Lots of recent negative changes Great bank when I joined 6 years ago. Now taking my money elsewhere as so many products and services withdrawn especially cancelling all credit cards ... Read more Reviewed on: 22nd August 2024
Ros H's avatar
Ros H

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current Account reviews (10558)

Lovely

5
Its very helpfull not only the staff but for people working weekdays and need to go to bank for the weekend. Reviewed on: 9th April 2023

Welcoming convenient helpful

5
At my branch I feel welcomed and important I don’t get this response anywhere else I feel good when I go inside my local branch Reviewed on: 9th April 2023

Amazing bank

5
Recently joined metro bank from Halifax for my current account and they made it so easy and swift. Bank card done on same day and the money I had in my Halifax account got transferred easily too. Highly recommend metro bank Reviewed on: 9th April 2023

Very efficient and helpfull

5
Best bank around open all the time very helpfull friendly staff Reviewed on: 9th April 2023

Transparent banking

5
I have Metro Bank to be an absolute joy to be a customer of, everything is clearly explained and nothing is ever to much bother with them. From online banking to 7 days a week access to real people, I cannot emphasise how easy it is to use their services. Have recommended them to all my friends Reviewed on: 9th April 2023

Helpful, friendly, professional, efficient

5
I can’t fault the service we get at our local branch. They always meeting and greet. Are very friendly and always try and help where possible, they never make you feel rushed. They’re great with kids, my son has a bank account and they always go out of their way to help him. He enjoys going into the bank!! They also have doggie biscuits whats not to love. Would definitely recommend this bank to anyone. Reviewed on: 9th April 2023

Great service

5
Opening account top Good service very helpful when get in the bank Reviewed on: 9th April 2023

Most convenient no nonsense best bank ever

5
My experience with these guys has been hassle free it’s like their not like a bank too friendly and nonchalant ( in a good way) obvz . Thank you metro Reviewed on: 9th April 2023

Good

5
Good good good good good good good good good Reviewed on: 8th April 2023

Metro Bank: The Best Bank; it's modern, friendly to customers (dogs & kids included) and provides stress-free customer service.

5
Metro Bank are the best bank in the world, or at least in the UK. Here are the reasons why I believe this statement be true. Firstly, what is more to love than a bank where you can actually bring your dog inside?! There are doggy treats and water bowls for your pooch dotted around these dog-friendly banks. Go into the banks with kids too without stressing, not that I have ever waited more than a half hour on a busy day to be seen by their friendly staff. Metro Bank have you covered by keeping up the kids' (and adults') mood with lollies. Not that you have time to finish the lolly; with instant account opening; and you can print off proof of address in the branch; you are issued with your card on the spot! This includes replacement cards. The only thing you need to bring is your face. Thanks to their photo verification system, you will be speedily sorted without need of documents nor ID. The telephone customer communication has always been friendly, helpful and efficient. I will always stay loyal to this bank, and I think other banks have fallen behind whilst Metro Bank has trumped them with their modern perks. Metro Bank make banking stress-free. Reviewed on: 8th April 2023

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