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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10569 reviews)

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4.86

Based on 10,569 reviews, last reviewed 16th Apr 2025

900% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Metro bank I love metro bank I have been a customer since I was 11 years old they are a great financial institution but over the last year they have removed some... Read more Reviewed on: 16th April 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10569)

Metro Bank does a great service to their clients

I always had a great experience from Metro Bank service Reviewed on: 13th April 2023

Amazing

Cannot fault metro, lost card straight in sorted straight away, fraud spotted on account instand phone call and card temporarily blocked, locked myself out of online banking literally went straight to bank seen within 10 minutes and back on line, no problems what so ever, everything hassle free, have recommended metro and will continue to do so Reviewed on: 12th April 2023

Fantastic, would never switch!

I moved to the UK 6 years ago from Canada and Metrobank was the only bank that would allow me to open an account. Ever since then they have been nothing but helpful. I have never waited over five minutes on hold when calling, everyone is kind and caring, I feel like I am being treated like a valued customer and not just a number. The opening and closing times are fantastic, it makes life much easier when I go in and even my dog gets a treat and water! The app is so simple and effective to use unlike other apps I have used in the past. I would never switch banks and am a happy and loyal customer! Reviewed on: 12th April 2023

Great personal service

In the day of online chat bots and terrible call centres, I love metro banks offering. They care, they provide a great service and I can see that they offer employment to a diverse group of amazing people. Thank you Reviewed on: 12th April 2023

Open 24 x 7

Metro bank goes over and above to be there for its customers 24 x 7 Reviewed on: 11th April 2023

Best bank I have ever used

From the customer service to the ease of the app or Business banking Metro Bank makes other banks feel like dinosaurs Love them Reviewed on: 11th April 2023

Customer focused

Great customer service and easy app access Reviewed on: 11th April 2023

Excellence

Excellent service throughout the bank on various products and services Reviewed on: 11th April 2023

Excellent service

Metro bank services for current account is excellent Reviewed on: 11th April 2023

Banking made simple

Metro have made my life so much easier since transferring to them a few years ago. Their branches are open longer hours than other banks. New cards can be issued immediately in store. There is no jargon other nonsense to stop keeping my money easily accessible. Reviewed on: 11th April 2023

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