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Metro Bank: Current Account reviews

Name: Current Account
Rating: 4.88 (10558 reviews)

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4.88

Based on 10,558 reviews, last reviewed 5th Sep 2024

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Great for basic accounts and highstreet branches Been with Metro Bank on and off, honestly mostly as an account ready to switch. They don't offer anything beneficial compared to other banks. They do ... Read more Reviewed on: 5th September 2024

Latest lowest rating:

1

Lots of recent negative changes Great bank when I joined 6 years ago. Now taking my money elsewhere as so many products and services withdrawn especially cancelling all credit cards ... Read more Reviewed on: 22nd August 2024

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About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10558)

Review of the Metro Bank, Current Account:

Great for basic accounts and highstreet branches

Been with Metro Bank on and off, honestly mostly as an account ready to switch. They don't offer anything beneficial compared to other banks. They do have a lot of branches, but I find it takes a long time to speak to someone; a branch visit is usually takes an hour end to end. And there are a fair few things you have to go into branch to open or resolve. They did recently have a good savings rate, but sadly that dropped soon after opening, and was eclipsed by other banks offerings. Reviewed on: 5th September 2024

Awesome service

Awesome service across multiple channels Reviewed on: 10th April 2023

Most wanted is Metro bank

I like Metro bank because is full of security, plus application is good but can be touched here and there to be excellent. Reviewed on: 10th April 2023

Metro Bank

This is an absolutely amazing place to bank. The services are 10/10 and beautifully designed stores are opened 7days a week giving you peace of mind, flexibility and receive an excellent customer service experience at all times. I can proudly say this is a bank which puts customers at heart of everything they do and really takes good care of their local community. Additionally, you step in the store to open up an account and walk out with a debit card/cheque book in your hand. Inevitably, this is the reason the bank has grown and expanded rapidly within a short space of time since its inception. Reviewed on: 10th April 2023

Efficient, friendly, and customer focused

Setting up an account for the first time with Metro was a far easier and more pleasant experience than with my other bank. The staff member was friendly and avoided complicated jargon and pressurised up-selling. I like the atmosphere in store, very customer focused. Reviewed on: 10th April 2023

Excellent

Excellent outstanding service.Keep up the good work.Thank you. Reviewed on: 10th April 2023

Metro has an Excellent customer service

I can visit Metro Bank at my own convenient times. Open every day. Has good customer care. Very efficient and very polite when dealing with the customer. I can recommend them to millionaire worldwide Reviewed on: 10th April 2023

Great customer service

Waiting time in the bank is always minimal and staff is always friendly and helpful. Reviewed on: 10th April 2023

Current account reviewing

My experience with metro bank is great as they are fast responders when something wrong might happen making them in my opinion the best British bank and deserving of the award Reviewed on: 10th April 2023

Great personal bank

Great personal bank but not so good as a business bank when requiring credit as it only uses ratesetter for lending. Reviewed on: 10th April 2023

The place where workers smile

I have been a customer for a few years now and whenever I visit the wood green branch I feel very comfortable and welcome by all. It's a place where I see staff always working and prepared to assist customers at the first time of asking or even just on arrival. Real people's bank always someone there to talk to not machine driven. I love this bank. Reviewed on: 10th April 2023

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