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Metro Bank: Current Account reviews

Name: Current Account
Rating: 4.88 (10560 reviews)

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4.88

Based on 10,560 reviews, last reviewed 11th Jan 2025

50% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Easy sign up and easy to set up new savings. Easy sign up and easy to set up new savings. Good app. Looks good going forward. Reviewed on: 11th January 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10560)

Review of the Metro Bank, Current Account:

I been a victim of a fraud transaction from a fraud...

I been a victim of a fraud transaction from a fraud company named LUCKY2GO. I reported the same day to Metro bank, what happen was that metro bank let the money from pending to be released but never try to charge back. Now they restricted my joint account with my wife which we been clients since 2016 and rather than chasing the real criminals they are holding us ransom and with bills to pay, from rent to council tax and credit cards. The way we've been treated is abismal. Metro bank should work for the clients not to criminal fraud company's. I'll never trust Metro bank ever again and now i have to go to litigation with them through ombudsman to the bank of England. Unbelievable. Reviewed on: 9th November 2024

Ten out of ten.

Ease of use, correct cards given, always friendly service and online banking is easy. Reviewed on: 10th April 2023

Quick Set Uo

Excellent service. Account opened in minutes, card through in a couple of days. No hassle, straight forward banking Reviewed on: 10th April 2023

Great service - always open!

Very happy to shout how great I think Metro Bank have been Always open when i need them as I am self employed Always polite and helpful This goes for each and every staff member I have dealt with over 5 plus years Keep up the good work! Reviewed on: 10th April 2023

Awesome service

Awesome service across multiple channels Reviewed on: 10th April 2023

Most wanted is Metro bank

I like Metro bank because is full of security, plus application is good but can be touched here and there to be excellent. Reviewed on: 10th April 2023

Metro Bank

This is an absolutely amazing place to bank. The services are 10/10 and beautifully designed stores are opened 7days a week giving you peace of mind, flexibility and receive an excellent customer service experience at all times. I can proudly say this is a bank which puts customers at heart of everything they do and really takes good care of their local community. Additionally, you step in the store to open up an account and walk out with a debit card/cheque book in your hand. Inevitably, this is the reason the bank has grown and expanded rapidly within a short space of time since its inception. Reviewed on: 10th April 2023

Efficient, friendly, and customer focused

Setting up an account for the first time with Metro was a far easier and more pleasant experience than with my other bank. The staff member was friendly and avoided complicated jargon and pressurised up-selling. I like the atmosphere in store, very customer focused. Reviewed on: 10th April 2023

Excellent

Excellent outstanding service.Keep up the good work.Thank you. Reviewed on: 10th April 2023

Metro has an Excellent customer service

I can visit Metro Bank at my own convenient times. Open every day. Has good customer care. Very efficient and very polite when dealing with the customer. I can recommend them to millionaire worldwide Reviewed on: 10th April 2023

Great customer service

Waiting time in the bank is always minimal and staff is always friendly and helpful. Reviewed on: 10th April 2023

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