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Metro Bank: Instant Access Savings reviews

Name: Instant Access Savings
Rating: 4.92 (481 reviews)

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4.92

Based on 481 reviews, last reviewed 12th Jun 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

3 star

2 star

Latest highest rating:

5

I’ve been a customer for many years now and have had... I’ve been a customer for many years now and have had zero issues which is what you want from your bank. Reviewed on: 12th June 2025

Latest lowest rating:

1

Dont know arse from elbow Total cowboys, but hey if you don’t need the bank to do anything other than just get wages paid in and withdraw. Anything else is above what they are ... Read more Reviewed on: 3rd April 2023

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About this product

Metro Bank Instant Access Savings reviews (481)

Review of the Metro Bank, Instant Access Savings:

Awesome

Immediate printed debit card, good customer relationship Reviewed on: 4th April 2023

Customer Journey

I have the best Customer Journey each time i have contact with Metro Bank, so professional and caring. Reviewed on: 3rd April 2023

Brilliant customer service

I have always been assisted by them with all of my accounts and think it's a good way for children to save with their own account. Reviewed on: 3rd April 2023

Helpful and easy

Was so easy to set up and use, don't have to have a book or card and great to get easy access to my money Reviewed on: 3rd April 2023

Banking with a difference

Metro Bank goes above and beyond for its customers, starting with customer service and a lovely friendly set up, to the times the store is open throughout the whole week - so easy for us to pop in with the children and dog to pay their money in. Fabulous support in the local community too with the work they do with Birmingham Dogs Home. Keep up the great work! Reviewed on: 3rd April 2023

instant access savings for pensioners Ashford Kent

we are pensioners and have always saved Metro bank services are excellent whenever we have a query or questions about our account they always give us time as we have concerns regarding new technology their professional support is always outstanding Reviewed on: 3rd April 2023

Best Bank

It's great bank with good customer service. Which makes me happy and satisfied at all aspects. Reviewed on: 3rd April 2023

Easy to use online saving

Helpful and friendly staff that help you with queries and when you get locked out of your account Reviewed on: 3rd April 2023

Easy convenient banking

We chose this bank due to the opening hours and late evenings weekends, as working full time made doing general banking like paying in money and cheques was a difficult task. We love the change counting machine too. When our daughter was born it was a no brainer to open her a savings account with the same bank. We have always found the staff very helpful and friendly, and any banking we need to do is always a simple and smooth process. The app is also really easy to use. We highly rate this bank and would 100% recommend it to anyone thinking about opening an account with them. Thanks Reviewed on: 3rd April 2023

Helpful staff

Recently opened safety box, noted very humble and helpful staff. Very efficient service Reviewed on: 3rd April 2023

Metro account

What a service ! I bank with Metro for the ease of it ! I always get great service and flexibility! And I can be accommodated by my little Izzy (my dog) 10/10 Metro!! Reviewed on: 3rd April 2023

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