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Monese: Money Account reviews

Name: Money Account
Rating: 4.71 (5956 reviews)

View other Monese products

4.68

Based on 5,956 reviews, last reviewed 10th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Fast and easy I’ve had monese for about 5 years and never had issues with it. Reviewed on: 15th September 2024

Latest lowest rating:

1

No customer service, this bank is ghost 2 YEARS!! im trying to reach customer service with no success as im trying to log on to my account from a new devise and is not possible as the system... Read more Reviewed on: 10th February 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5956)

Review of the Monese, Money Account:

Fail .

Their KYC process is bad . They will suspend your account if you get your salary in. Not a real bank as they advertise. No protection for your money. No direct debits. No standing orders. No faster payments.. Reviewed on: 11th March 2016

Reply from Monese Hi Chris - thanks for your feedback! We only lock accounts in the most extreme of circumstances, and often only temporarily as a precaution. Features-wise, we've improved a lot since then! In terms of protecting your money - we actually guarantee the protection of 100% of our customers' funds. Monese is a registered Electronic Money Institution (EMI) which means that we cannot re-invest or 'play with' customers' money. Feel free to get in touch if you need any more info! Response date: 14th February 2018

excellent and satisfactory end very good

excellent and satisfactory end very good Reviewed on: 15th March 2024

Monese is okay.

Monese is okay. I don’t have any problem with that bank Reviewed on: 15th March 2024

The services are good except I personally feel it’s...

The services are good except I personally feel it’s stealing money from us where we have to pay £1 for tranfer of money from one account to the other. Thats why I dont really use the account as much if big banks like Lloyds bank for example when you transferring money its free. I personally feel the transfer charge should be abolished for you to get more customers. Iam not the only one complaining all the guys I reffered monese to have ended up opening other accounts like Monzo. Reviewed on: 15th March 2024

Excellent banking service.

Excellent banking service. Never had any problems Reviewed on: 15th March 2024

There is no fee for money transfers, which is great.

There is no fee for money transfers, which is great. Reviewed on: 15th March 2024

Easy to access online account without stress, I do a...

Easy to access online account without stress, I do all my transactions online. Highly recommended. Reviewed on: 15th March 2024

Good app and good bank.

Good app and good bank. :) I really like. I have been with them for 5 years and have had no problems with them. :) Reviewed on: 15th March 2024

Kad jum sektusi,taip toliau

Sveiki,dar neturiu blogai,ka pasakyti Reviewed on: 15th March 2024

Tried to receive help and was ignored

Tried to receive help and was ignored Reviewed on: 15th March 2024

A convenient bank that is always nearby!

User-friendly interface, ease of use and reliability, that's what I like, wherever you are, it helps! Reviewed on: 15th March 2024

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