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Monese: Money Account reviews

Name: Money Account
Rating: 4.71 (5956 reviews)

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4.68

Based on 5,956 reviews, last reviewed 10th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Fast and easy I’ve had monese for about 5 years and never had issues with it. Reviewed on: 15th September 2024

Latest lowest rating:

1

No customer service, this bank is ghost 2 YEARS!! im trying to reach customer service with no success as im trying to log on to my account from a new devise and is not possible as the system... Read more Reviewed on: 10th February 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5956)

Review of the Monese, Money Account:

Fail .

Their KYC process is bad . They will suspend your account if you get your salary in. Not a real bank as they advertise. No protection for your money. No direct debits. No standing orders. No faster payments.. Reviewed on: 11th March 2016

Reply from Monese Hi Chris - thanks for your feedback! We only lock accounts in the most extreme of circumstances, and often only temporarily as a precaution. Features-wise, we've improved a lot since then! In terms of protecting your money - we actually guarantee the protection of 100% of our customers' funds. Monese is a registered Electronic Money Institution (EMI) which means that we cannot re-invest or 'play with' customers' money. Feel free to get in touch if you need any more info! Response date: 14th February 2018

Great and easy to use for day to day activities...

Great and easy to use for day to day activities Reviewed on: 15th March 2024

Outstanding

Very great, easy to use. I will surely recommend Reviewed on: 15th March 2024

Been with Monese for a few years now with no...

Been with Monese for a few years now with no problems Reviewed on: 15th March 2024

very good services, I recommend with confidence

very good services, I recommend with confidence Reviewed on: 15th March 2024

One thing I don’t like about changing every traction...

One thing I don’t like about changing every traction , Exelent service Reviewed on: 15th March 2024

Happy using monese bank account .

Happy using monese bank account .everything east at one place Reviewed on: 15th March 2024

Zla komunikatywnosc z klientem, zbyt dlugie czekanie...

Zla komunikatywnosc z klientem, zbyt dlugie czekanie na rozmowę Reviewed on: 15th March 2024

Customer service is top notch and very prompt.

Customer service is top notch and very prompt. I have used the bank for coming up to 3 years now and I have never had any issues. They are a bank that cares and go the extra mile to keep you and your money safe from fraud Reviewed on: 15th March 2024

With moneeze we have more possibilities than with an...

With moneeze we have more possibilities than with any other bank accounts Reviewed on: 15th March 2024

Good to use and better service to the customers.

Good to use and better service to the customers. Simple to open account and best to save money from any time. Most of my friends open this bank account without restrictions. I advise people to open this bank account for better returns. They use advanced technology through their application, it is quite common in our community now days. I know this bank about three years back. Reviewed on: 15th March 2024

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