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Monese: Money Account reviews

Name: Money Account
Rating: 4.71 (5956 reviews)

View other Monese products

4.68

Based on 5,956 reviews, last reviewed 10th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Fast and easy I’ve had monese for about 5 years and never had issues with it. Reviewed on: 15th September 2024

Latest lowest rating:

1

No customer service, this bank is ghost 2 YEARS!! im trying to reach customer service with no success as im trying to log on to my account from a new devise and is not possible as the system... Read more Reviewed on: 10th February 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5956)

Review of the Monese, Money Account:

Fail .

Their KYC process is bad . They will suspend your account if you get your salary in. Not a real bank as they advertise. No protection for your money. No direct debits. No standing orders. No faster payments.. Reviewed on: 11th March 2016

Reply from Monese Hi Chris - thanks for your feedback! We only lock accounts in the most extreme of circumstances, and often only temporarily as a precaution. Features-wise, we've improved a lot since then! In terms of protecting your money - we actually guarantee the protection of 100% of our customers' funds. Monese is a registered Electronic Money Institution (EMI) which means that we cannot re-invest or 'play with' customers' money. Feel free to get in touch if you need any more info! Response date: 14th February 2018

Best bank

Super service best ever unbeatable banking service great job guys Reviewed on: 15th March 2024

Excellent

Very great amazing work great bank Reviewed on: 15th March 2024

Very Nice system I really enjoyed

Very Nice system I really enjoyed Reviewed on: 15th March 2024

Very good user friendly bank good experience

Very good user friendly bank good experience Reviewed on: 15th March 2024

Amazing bank.

Amazing bank. No bank was willing to offer me an account but they did Reviewed on: 15th March 2024

The best

I never have problems with monese..the best Reviewed on: 15th March 2024

Best bank easy to use

Best bank no worries about anything Reviewed on: 15th March 2024

Never had issues ever with monese bank.

Never had issues ever with monese bank.i have been using the bank from years and had no issues at all. Reviewed on: 15th March 2024

Good but you have to open bank branches in different...

Good but you have to open bank branches in different town Reviewed on: 15th March 2024

Very good bank I highly recommend

Very good bank I highly recommend Reviewed on: 15th March 2024

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