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Monese: Money Account reviews

Name: Money Account
Rating: 4.72 (5955 reviews)

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4.68

Based on 5,955 reviews, last reviewed 17th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Fast and easy I’ve had monese for about 5 years and never had issues with it. Reviewed on: 15th September 2024

Latest lowest rating:

1

Avoid this service at all costs. I am extremely disappointed with Monese. My account has been blocked/disabled, and I am unable to perform any operations, whether internal or external... Read more Reviewed on: 17th January 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5955)

Review of the Monese, Money Account:

Fail .

Their KYC process is bad . They will suspend your account if you get your salary in. Not a real bank as they advertise. No protection for your money. No direct debits. No standing orders. No faster payments.. Reviewed on: 11th March 2016

Reply from Monese Hi Chris - thanks for your feedback! We only lock accounts in the most extreme of circumstances, and often only temporarily as a precaution. Features-wise, we've improved a lot since then! In terms of protecting your money - we actually guarantee the protection of 100% of our customers' funds. Monese is a registered Electronic Money Institution (EMI) which means that we cannot re-invest or 'play with' customers' money. Feel free to get in touch if you need any more info! Response date: 14th February 2018

It's good to

It's good phone service needs to be more efficient Reviewed on: 17th March 2024

Very good service value the money

Very good service value the money Reviewed on: 17th March 2024

Your company has some cheek to charge a fee for send...

Your company has some cheek to charge a fee for sending money from one current account to another and then nominate itself for "best bank" awards Reviewed on: 16th March 2024

It's a nice and safe bank.

It's a nice and safe bank. Everything is easy with them. Reviewed on: 16th March 2024

Very easy to get the account and very easy to...

Very easy to get the account and very easy to use Reviewed on: 16th March 2024

I can't log into my account because I change my phon...

I can't log into my account because I change my phone and I try contacting monnes the phone number was not been helpful Reviewed on: 16th March 2024

Very easy straight forward banking great for budgeti...

Very easy straight forward banking great for budgeting savings and credit building. Customer service is good and overall easy to use Reviewed on: 16th March 2024

Best bank I have.

Monese has been good at helping me reach my goals. They take note at what I do, and help me achieve it. Reviewed on: 16th March 2024

The charge money for transfer .

The charge money for transfer .fee and they charge money for virtual card .This is not good Reviewed on: 16th March 2024

Professionalism.

It is my pleasure to express how positive and seamless the service from Monese has been. The mobile app UI is really smooth. Reviewed on: 16th March 2024

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