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Moneyfarm: Pension reviews

4.94
Based on 157 reviews, last reviewed 13th Jun 2025
36% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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2 star
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Latest highest rating:

5

always find my financial advisor helpful and very su... always find my financial advisor helpful and very supportive and get responses very quickly. also find the platform very user friendly and easy to fo... Read more Reviewed on: 13th June 2025
Renee J's avatar
Renee J

Latest lowest rating:

1

Poor customer service. Poor customer service. Poor communication. Very poor administration. Reviewed on: 17th January 2024
Ric J's avatar
Ric J

About this product

With a Moneyfarm Pension, you can get a pension portfolio that’s matched to you based on your risk profile and financial situation.

You can transfer your old pensions to Moneyfarm as long as they meet the requirements. There are management fees to pay, but Moneyfarm don’t charge you to transfer a pension to them.

Moneyfarm Pension reviews help you find out what it’s really like to be a customer. If you’ve used Moneyfarm before, you can also leave a review and share your experience.

Moneyfarm Pension reviews (157)

Review of the Moneyfarm, Pension:

Very pleased. Fair fees, good returns and service

5
Very pleased with MoneyFarm, they give me fair fees with products which grow and give good returns. Their support from advisors gives me confidence in how to invest and the level of risk which is appropriate given my circumstances and time frames. Very pleased overall and I have recommended them to several family members. Reviewed on: 20th February 2025

Friendly advisors, quick replies to emails & calls

5
Friendly advisors, quick replies to emails and always happy for a call. Over the last few years they have provided great support and ensure that you feel confident that they are doing their best to manage your investments and actually care about their customers Reviewed on: 25th March 2025

In good hands.....

5
I know my SIPP is in good hands with MF as the costs are reasonable, the website / app is easy to use & informative, the customer service is excellent & the newsletter / blog is very helpful. Reviewed on: 25th March 2025

Moneyfarm came out on top

5
I’ve recently brought my various pension pots together with Moneyfarm. I did a lot of research and Moneyfarm came out on top. I’ve been very pleased with my choice. It’s fantastic to have a named person to talk to. Reviewed on: 24th March 2025

Great customer Service

5
My complex situation which was a big problem for some providers. Not for moneyfarm, they worked hard to solve all the hurdles. Reviewed on: 24th March 2025

Solid performance, and reacting to market conditions.

4
Solid performance, and reacting to market conditions. Not always the best returns but losses not usually too bad when the dips occur. Reviewed on: 24th March 2025

Great all round customer service

5
Great customer service. Will help you out with any questions you have. Keeps an eye on your investments. Pretty good all round service. Reviewed on: 24th March 2025

Simple, pain-free, highly recommended

5
Very simple and pain-free to set-up and get advice from the start. Very accommodating to my needs and timeframe. Responsive personal contact as well. Great, insightful, newsletters and overall in keeping me informed, especially with the current US administration shenanigans. Very happy. Reviewed on: 24th March 2025

Excellent personal customer service and an easy to u...

5
Excellent personal customer service and an easy to use mobile app. Reviewed on: 24th March 2025

Best Investment Company

5
Easy to contact professional advice and understandable to those like myself who are a novice at investing. Very trustworthy and genuine . Online portfolio is clear informative & easy to access anytime to monitor investment. Reviewed on: 28th February 2025

Excellent

5
Easy to setup and monitor investments. Great customer service and app. Reviewed on: 22nd February 2025

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