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MORE THAN: Car Insurance reviews

1.56
Based on 234 reviews, last reviewed 9th Jan 2024
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Latest highest rating:

5

Good honest company Dealt with car insurance for change of cars immaculately Reviewed on: 12th September 2023
Brian Clarke's avatar
Brian Clarke

Latest lowest rating:

1

Insurers From Hell I fitted the device and all good. Decided to top up miles to be on the safe side and paid for 2000. extra miles. Teir next email failed to confirm top... Read more Reviewed on: 9th January 2024
Rockderk 's avatar
Rockderk

About this product

At Smart Money People we collect genuine customer reviews so that you can shop with confidence. Check out our MORE THAN car insurance reviews, to help you make an informed decision when choosing your new provider.

MORE THAN was launched in 2001, and now offers a broad product range, with policies covering home, life, pet and of course car insurance. MORE THAN has a few specialist car insurance policies, such as LOW MILER for those who drive less frequently, and a telematics policy to help you save some money.

Are you looking for a specialist policy? Read our MORE THAN car insurance reviews to see how genuine customers rate their specialist policies. Perhaps you don’t need specialist cover, but do want some additional add-ons, such as breakdown or courtesy car cover? Whatever your needs, learn more about MORE THAN’s customer satisfaction by reading the reviews on Smart Money People.

Have you had a car insurance policy with MORE THAN? Share an honest review to help other drivers decide if MORE THAN is right for them. Did you have to make a claim, and if so, how well was it dealt with? Were you satisfied with the level of cover you received for the cost of the policy? Whether good or bad, leave a MORE THAN car insurance review on Smart Money People today. Together, we can help people like you make better decisions.

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MORE THAN Car Insurance reviews (234)

Easy Peasy

5
Very prompt answering the call centre and good information about policy, took 10 minutes for excellent cover Reviewed on: 27th August 2017
martin colegate's avatar
martin colegate

dreadful money hungry insurance company

1
Really is a dreadful money hungry insurance company. Regret insuring my car with them, had a blackbox fitted in my vehicle was the worst thing ever! They have constantly given me low driving scores so when I exceed my miles for the year they can charge me a substantial amount when I want to top up my miles. Never using this insurance company!!! Reviewed on: 24th August 2017
Anass Seddiki's avatar
Anass Seddiki

Absolute legalised robbery

1
Shame you dont have a minus score like their telemetric box system. I cant believe they get away with this legalised robbery. The insurance is for my daughter and in her name. Already paid £1300 now need another £810 so she can go to University because of her milage. She did a 60 mile journey on the 12 August that is not even on the website list of journeys. When her car has been parked she is shown to be driving. We cannot make any sense of the readings that they show despite their reasoning for the scores. A licence to print money I am going to The insurance Ombudsman as this needs looking into. Reviewed on: 19th August 2017
Graham Hall's avatar
Graham Hall

Disgusting company

1
This is worst insurance company to date , they are absolutely money grabbing thieves who can only subject to lying to me on the phone today, so today I received a letter to say my insurance has been cancelled and I owe £152 pound which is bizarre since I have never missed an payment and they already took my payment on the 21 of July , I doubled checked this on my online banking I then give them a call to see why , they began to explain its because I have rang out of mileage and I have topped it up , for one they haven't even contacted to say I have for me to do anything about it and the absolute joke of it my insurance got called on the 29th of July so I have been driving without insurance since today I was absolutley fumming so she got a manager to ring who I cannot not call a an manager as he was beyond a joke he couldn't even tell me why I have been charged 152 pound only thing he said you must pay this !! Without knowing what the hell its for. It states in my policy argeement I would should recieve a letter regarding a 7 day notice of cancellation where has this letter gone because it hasn't come to my address you lieing twats ! And now have robbed me for my no claims and my deposit and now want to charge me 152 I warn everyone please please do not go with this company they will bleed you dry and lie to you . Imagine if you needed to make a claim I very much doubt you would get paid out , ingenie so much better I wish I would pay they extra 20 pound a month to save me this hassle Reviewed on: 16th August 2017
Tanisha hall's avatar
Tanisha hall

Absolute joke of a company

1
I cannot stress enough the importance of not going with More Than insurance! My experience with them was awful and the lack of communication on their behalf has resulted in my insurance with them being cancelled however I believe it may have been a silver lining because I do not want to commit to a company who are as incompetent as this one. The policy which I agreed to meant I was required to have a black box fitted into my car, which I had no problems with, I had a black box with my previous company due to me being a young driver. Not only did they fail to notify me when the individual was coming to fit the black box into my car but they also failed to get in contact with me to rearrange my appointment which I inevitably missed due to them failing to inform me. I waited for any kind of communication from them and received nothing however they didn't fail to send me an email confirming my cancellation of my policy because of my lack of a black box for more than two weeks of being with them. I am shocked that being with a company such as this for two weeks now results in me having to confirm to any new insurances that I have in fact had a policy cancelled previously which could affect the prices of any policies I have in the future. I am incredibly disappointed with the level of customer service I received and the complete disregard of my concerns which I brought to their attention. This has been an unacceptable experience and I urge that no one makes the same mistake I did Reviewed on: 2nd August 2017
halli rutter's avatar
halli rutter

Excellent Provider

5
I have been with More THAN 6 years now starting with pet insurance and finding them second to none in this field i.e. quality of service, value for money, sensitivity at stressful times, to mention but a few, I now have my cars, house/contents insured by them and I am sure that I would also have my Boat insured with them if they provided Marine Insurance, as I am sure they would be as competitive in this field as in all the others they currently provide. I always compare renewal quotes and it says something that not only am I still with them but have all my other insurance needs provided by them. I continue to recommend them to friends and acquaintances based on my experiences and glad that I followed up on my niece's original recommendation some years ago. Reviewed on: 2nd August 2017
Bill McLean's avatar
Bill McLean

john

3
I've been blissfully happy for some years despite inreases in premium each year although no claims. This year it was beyond belief which prompted me to go on like and to my amazement have saved over £150. So much for loyalty! Reviewed on: 1st August 2017
john scott's avatar
john scott

Top up miles crap customer service

1
From the start this insurance has been the worst, totally ruined my first years experience in driving having to watch my miles all the time, getting a bad score for hitting a pot hole or using my car when I want, whenever I would call to complain the customer service was just crap apparently 30.1 is speeding to them when legally to be stopped it's 33 mph, I've recently just been in a car accident and I'm still getting emailed about buying more miles ect, maybe they should check the person still has their car before they start pestering for more money as if £230 a month isn't enough. Reviewed on: 18th July 2017
Rachael 's avatar
Rachael

WARNING WARNING WARNING SCAM ARTISTS

1
WARNING WARNING WARNING - 1 POINT IS TOO MANY WOULD BE 0 IF I COULD. BE AWARE THEY ARE SCAM ARTISTS. DO NOT AT ANY CIRCUMSTANCES TAKE OUT THIS INSURANCE. I think the amount of 1 points says everything about them. They are not monitored strictly enough and we will be going to the Ombudsman. They are frankly outrageous with their accusations. Totally conflicting results with another Insurance company results. Unbelievable. Nearly 8 times the price to top up over other Insurance companies. Reviewed on: 29th June 2017

Not even a one star company! Avoid avoid avoid

1
Absolute disgusting company taking advantage of young drivers giving an enticing quote and then bang on all the ridiculous charges afterwards! My nephew gets pinalised for not driving a lot because he doesn't want to pay £300 everytime he goes over his miles and then gets charged when he doesn't use them anyway and -10 usage!! Company should be ashamed of themselves should be investigated further!! Reviewed on: 23rd June 2017
Selima Suleman's avatar
Selima Suleman

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