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MotoNovo: Car Finance reviews

Name: Car Finance
Rating: 4.84 (1326 reviews)

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4.83

Based on 1,326 reviews, last reviewed 28th May 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Amazing service and very easy to understand how much... Amazing service and very easy to understand how much you pay Reviewed on: 28th May 2024

Latest lowest rating:

2

Quick to approve and slow to support Took out a car finance with Motonovo as they offered the cheapest interest rate and were highly recommended by dealership. A few months in an I’m ... Read more Reviewed on: 19th June 2023

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About this product

If you want to read MotoNovo car finance reviews - check out what the Smart Money People community has to say below. Our community shares their MotoNovo reviews and experiences so that people like you can be better informed. If you're already a MotoNovo customer or have had car finance from them in the past, please post a quick review of your own, and you'll be helping other consumers make better decisions.

MotoNovo Car Finance reviews (1326)

Review of the MotoNovo, Car Finance:

Much more competitive rates and great service

Excellent service and a much better deal than other providers. Reviewed on: 18th August 2021

Amazing service and very easy to understand how much...

Amazing service and very easy to understand how much you pay Reviewed on: 28th May 2024

Perfect finance option

Customer service is top notch and they really do take care of the customer Reviewed on: 14th August 2023

Best car finance!

A quick process from start to finish including setting up the finance at a good interest rate, prompt payment to the dealership and good communication throughout Reviewed on: 9th August 2023

Quick to approve and slow to support

Took out a car finance with Motonovo as they offered the cheapest interest rate and were highly recommended by dealership. A few months in an I’m trying to make extra payments and I cannot get through to anyone spending 1-2 hours a day just to get the same answer of I need to provide my own details which doesn’t feel safe. When trying to log in online the security is ridiculous password requirements are not great and cause issues and requiring a pin that can’t even be related ... Reviewed on: 19th June 2023

Best in town

Best customer service, if you've been denied car finance elsewhere MotoNovo is the real deal they'll get you sorted in no time. Give them a call Reviewed on: 11th May 2023

Dangerous finance company

Worst company going. We've been dealing with a complaint since January which somehow keeps getting closed. You've left us still with an unsafe car with a 2 year old. We've made multiple complaints which gets no where as our complaint handler is constantly off. We've wasted over £300 in fuel and parts and travelling to garages for the car to get fixed and the dealership pays for it. The brakes are faulty. The computers is extremely trippy and best bit is the ac is constantly hot ... Reviewed on: 11th April 2023

Helped with ease

Motonovo helped me when others didn't Reviewed on: 21st February 2023

Absolute waste of space

These jokers have ripped me of numerous times. Firstly the car they financed was declared dangerous due to some defects which the dealership were wriggling out of paying. Under section 75 I knew I could as motonovo as my finances to assist. Motonovo promised me the world a few days later it was a nope we are not helping. Eventually sorted myself. Around 2 years later I wanted to place a private plate on the car motonovo told me there is a £30 charge and that the change could on... Reviewed on: 27th January 2023

AVOID MOTONOVO IF YOU VALUE YOIR CREDIT FILE

Having had 9 months of sheer hell because of Motonovo screwing my credit file and then having the brass neck to offer £100 pounds compensation and finally notifying the credit reference agencies of THIER mistakes my credit file was finally updated correctly - At long last I had finally got rid of the vehicle financed by Motonovo and funded the new vehicle via their competitor - Motonovo were PAID the final balance - Did they bother to update the credit agencies that my account h... Reviewed on: 30th November 2022

Outstanding service

Took out a car finance recently and was rejected by most companies due to poor credit. However; MotoNovo offered me a good rate and the loan was secured within a day! Reviewed on: 22nd July 2022

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