Smart Money People Logo

NatWest: Black Account reviews

4.47
Based on 222 reviews, last reviewed 28th Nov 2024
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
9%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A fantastic account with a broad range of benefits. A fantastic account with a broad range of benefits. The fee is high, but the rewards make it worthwhile. Reviewed on: 28th November 2024
Dan's avatar
Dan

Latest lowest rating:

1

Ditching Natwest I've been a Natwest customer for 14 years and in the last month I've started to have problems getting access to lounges with my Dragonpass. Will be ch... Read more Reviewed on: 21st October 2024
David B's avatar
David B

About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Black Account reviews (222)

Review of the NatWest, Black Account:

Superb app and great customer service

5
The app is great and just keeps getting better. I can do almost everything on it and when I do need to visit a branch the team are always more than happy to help. My Premier Manager is also a great addition to this service. Reviewed on: 7th November 2019

Flexible and great app

5
App simple and online chat and account manger all very responsive and helpful Reviewed on: 18th February 2023

Very good

5
Really like the way Natwest have continued to invest in their app and provide additional services Reviewed on: 18th February 2023

Excellent services

5
The concierge service is great, very responsive and accommodating. I've just had to use the mobile phone insurance and it couldn't be easier, someone came to my phone and fixed at my request with great communication. Reviewed on: 18th February 2023

Simply after over 3 decades would not change banks

5
excellent service , excellent tools like the app , continued support Reviewed on: 18th February 2023

Great account and value for money

5
The account is a real benefit to me and what I like to do in my life, the lounge access cover and travel options and deals are fantastic along with the other benefits on the account Reviewed on: 18th February 2023

Great customer support

5
Take genuine steps to serve customers well. Reviewed on: 18th February 2023

Easy

5
The baking app is intuitive and very easy to use. The benefits of the black account have proved to be very useful and good value for money over the years. Reviewed on: 18th February 2023

Fully functional app

5
Very simple and intuitive app the allows access to the full range of my banking requirements Reviewed on: 18th February 2023

Brilliant app

5
Brilliant app very fast service Reviewed on: 18th February 2023

Excellent

5
Everything you need all in one place on your banking app,always someone on the live chat if needed or on the phone,all you need to keep you in the loop as to what's new, overall I wouldn't bank anywhere else. Reviewed on: 18th February 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

NatWest has a range of products available. Check the ratings of each product to find the right one for you. View all products