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NatWest: Black Account reviews

Name: Black Account
Rating: 4.57 (230 reviews)

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4.21

Based on 230 reviews, last reviewed 23rd Jan 2026

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Always helpful. Always helpful. Very friendly staff Excellent products My account suits my needs very well Reviewed on: 23rd January 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Black Account reviews (230)

Perfect

Excellent !!!!, definitely worth opening an account with them Reviewed on: 18th February 2023

Super slick app to make life easy

Having been with NatWest for over 30 years I shave been along on the journey as banking has changed. Although I understand why many high street branches have gone I have not always approved of this rational and believe in small communities banks could have lived together and set up a cooperative approach and had a multi back site which would have helped footfall. Notwithstanding that the truly fantastic app has been a revelation allowing me to manage multiple accounts with ease and keep on top of all my finances. I even told an independent mortgage advisor when NatWest was only second cheapest I would go with them due to having this app as I thought it was worth it. Reviewed on: 18th February 2023

NatWest is the best bank because everything you want regarding banking is accessible

Easy Banking and friendly customer service. The app is superb Reviewed on: 18th February 2023

The best bank

I’ve been with the Natwest for more than 25 years. They’re always helpful and friendly whatever your query Reviewed on: 18th February 2023

Excellent

Excellent pleasant helpful Always easy to get in contact with Reviewed on: 18th February 2023

Best app

Natwest is the world best bank and best app online banking Reviewed on: 18th February 2023

The best bank app I have ever used

The extent of services available and ease of use, by far surpass any bank app I have used before. Reviewed on: 18th February 2023

Great customer care service and the app is very useful

Quick to get in touch with the team when you need to speak with someone and always happy to help out. The app is very user friendly and works great. Reviewed on: 18th February 2023

Comprehensive account benefits

Good bank account with good rates discount on mortgages as well. Excellent online app for managing accounts Reviewed on: 18th February 2023

Excellent Account

Huge range of benefits and most importantly benefits I can use and genuinely save me money. Theatre and cinema tickets, travel insurance, emergency locksmiths and loads more besides - there’s a saying ‘price is what you pay, value is what you get’ and this is definitely great value for money! Reviewed on: 18th February 2023

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