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NatWest: Black account reviews

Name: Black account
Rating: 4.11 (234 reviews)

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4.11

Based on 234 reviews, last reviewed 11th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Back to blabk Easy process clear easy banking . Nuce perks. Secure bankibg Reviewed on: 11th June 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Black account reviews (234)

Always available & very helpful

When speaking to staff on the phone you receive great advice & feedback Reviewed on: 19th February 2023

Everything I have needed

Fantastic service any time I’ve been to any branch m Reviewed on: 19th February 2023

Access 24 hours a day, banking when it's convenient to me !

Great interest rates, easy access Reviewed on: 19th February 2023

Very reliable professional service

NatWest is very reliable and customer oriented. This comes at a price, but I appreciate the service. NatWest app is easy to use Reviewed on: 18th February 2023

Excellent

Great service, for me this is the most important aspect of a bank Reviewed on: 18th February 2023

Great benefits

Great service - concierge and travel insurance Reviewed on: 18th February 2023

Cant ever fault the service I get

Yes my Black Account t costs me just over £30 a month but the benefits I get from this more than out weigh this! Kerry my Banking Manager always goes above and beyond and is on hand if I ever need her for anything. Reviewed on: 18th February 2023

Great value.

Great access and security. Great benefits giving Great savings. Backed up by Great service. Reviewed on: 18th February 2023

Best bank

Amazingly awesome. Good app. Easy to manage the everyday banking Reviewed on: 18th February 2023

Excellent premium account

Great benefits and excellent service Reviewed on: 18th February 2023

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