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NatWest: Black Account reviews

Name: Black Account
Rating: 4.57 (230 reviews)

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4.19

Based on 230 reviews, last reviewed 23rd Jan 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Always helpful. Always helpful. Very friendly staff Excellent products My account suits my needs very well Reviewed on: 23rd January 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Black Account reviews (230)

Excellent

Great service, for me this is the most important aspect of a bank Reviewed on: 18th February 2023

Great benefits

Great service - concierge and travel insurance Reviewed on: 18th February 2023

Cant ever fault the service I get

Yes my Black Account t costs me just over £30 a month but the benefits I get from this more than out weigh this! Kerry my Banking Manager always goes above and beyond and is on hand if I ever need her for anything. Reviewed on: 18th February 2023

Great value.

Great access and security. Great benefits giving Great savings. Backed up by Great service. Reviewed on: 18th February 2023

Best bank

Amazingly awesome. Good app. Easy to manage the everyday banking Reviewed on: 18th February 2023

Excellent premium account

Great benefits and excellent service Reviewed on: 18th February 2023

Brilliant

Brilliant banking best out there Reviewed on: 18th February 2023

Premium Black

It meets all our needs and gives good support when needed. Reviewed on: 18th February 2023

Great app

Really user friendly banking app with great telephone service too Reviewed on: 18th February 2023

Superb

Very user friendly and makes my life easy Reviewed on: 18th February 2023

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