Smart Money People Logo

NatWest: Black Account reviews

4.24
Based on 232 reviews, last reviewed 24th Mar 2026
400% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
7%

Latest highest rating:

5

Great app, service and benefits. Great app, service and benefits. Reviewed on: 24th March 2026
Maria 's avatar
Maria

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M

About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

Review NatWest: Black Account now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Black Account reviews (232)

The best ever for over 10 years

5
My other accounts did not protect my interest Reviewed on: 19th February 2023

Fantastic Bank

4
Having banked with NW for 18 years I’d never switch. I’ve dabbled with the fintech banks but it’s not the same. The products and service is far superior with NW Reviewed on: 19th February 2023

Good value as a paid for account

5
Very efficient and friendly whenever I call them. Always sort out the problem if not always 1st time. Very satisfied over many years Reviewed on: 19th February 2023

Great value

5
Very happy with all aspects of the black account Reviewed on: 19th February 2023

Very user-friendly app

5
Great design, great functionality. I love the NatWest app. Reviewed on: 19th February 2023

Great app

5
I love using the natwest black account online banking app Reviewed on: 19th February 2023

Simple and works.

5
Just simple good banking. Never any problems. Reviewed on: 19th February 2023

Great bank

5
Very good app easy to use lots options send money anywhere the world Reviewed on: 19th February 2023

Always available & very helpful

5
When speaking to staff on the phone you receive great advice & feedback Reviewed on: 19th February 2023

Everything I have needed

5
Fantastic service any time I’ve been to any branch m Reviewed on: 19th February 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from NatWest?

  • Life Insurance

    from NatWest 5.00 from 3 reviews
    NatWest
  • Tracker Rate Mortgage

    from NatWest 5.00 from 5 reviews
    NatWest
  • Rooster card

    from NatWest 4.94 from 17230 reviews
    NatWest
    View all products