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NatWest: Black Account reviews

Name: Black Account
Rating: 4.06 (233 reviews)

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4.06

Based on 233 reviews, last reviewed 16th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Excellent help from my financial advisor Excellent help from my financial advisor Reviewed on: 16th April 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Black Account reviews (233)

Simply the best!

I have to say NatWest online banking is the best banking app out there and I have tried & tested most. It’s simple stupid approach is awesome everything is where you would expect it to be! I have even closed accounts that I have had because there online solution just doesn’t match up to NatWest’s - 5 Star Reviewed on: 19th February 2023

The best ever for over 10 years

My other accounts did not protect my interest Reviewed on: 19th February 2023

Fantastic Bank

Having banked with NW for 18 years I’d never switch. I’ve dabbled with the fintech banks but it’s not the same. The products and service is far superior with NW Reviewed on: 19th February 2023

Good value as a paid for account

Very efficient and friendly whenever I call them. Always sort out the problem if not always 1st time. Very satisfied over many years Reviewed on: 19th February 2023

Great value

Very happy with all aspects of the black account Reviewed on: 19th February 2023

Very user-friendly app

Great design, great functionality. I love the NatWest app. Reviewed on: 19th February 2023

Great app

I love using the natwest black account online banking app Reviewed on: 19th February 2023

Simple and works.

Just simple good banking. Never any problems. Reviewed on: 19th February 2023

Great bank

Very good app easy to use lots options send money anywhere the world Reviewed on: 19th February 2023

Always available & very helpful

When speaking to staff on the phone you receive great advice & feedback Reviewed on: 19th February 2023

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