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NatWest: Black Account reviews

Name: Black Account
Rating: 4.59 (226 reviews)

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4.21

Based on 226 reviews, last reviewed 7th May 2025

200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

Always provided excellent personal service Always provided excellent personal service Reviewed on: 20th April 2025

Latest lowest rating:

1

Poor and unexperienced Team member I am submitting this review due to the poor and unhelpful service I received from a team member named Priyank Rawat. His explanation regarding charges... Read more Reviewed on: 7th May 2025

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NatWest Black Account reviews (226)

Simple and works.

Just simple good banking. Never any problems. Reviewed on: 19th February 2023

Great bank

Very good app easy to use lots options send money anywhere the world Reviewed on: 19th February 2023

Always available & very helpful

When speaking to staff on the phone you receive great advice & feedback Reviewed on: 19th February 2023

Everything I have needed

Fantastic service any time I’ve been to any branch m Reviewed on: 19th February 2023

Access 24 hours a day, banking when it's convenient to me !

Great interest rates, easy access Reviewed on: 19th February 2023

Very reliable professional service

NatWest is very reliable and customer oriented. This comes at a price, but I appreciate the service. NatWest app is easy to use Reviewed on: 18th February 2023

Excellent

Great service, for me this is the most important aspect of a bank Reviewed on: 18th February 2023

Great benefits

Great service - concierge and travel insurance Reviewed on: 18th February 2023

Cant ever fault the service I get

Yes my Black Account t costs me just over £30 a month but the benefits I get from this more than out weigh this! Kerry my Banking Manager always goes above and beyond and is on hand if I ever need her for anything. Reviewed on: 18th February 2023

Great value.

Great access and security. Great benefits giving Great savings. Backed up by Great service. Reviewed on: 18th February 2023

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