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NatWest: Black Account reviews

Name: Black Account
Rating: 4.06 (233 reviews)

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4.06

Based on 233 reviews, last reviewed 16th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Excellent help from my financial advisor Excellent help from my financial advisor Reviewed on: 16th April 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Black Account reviews (233)

Always there to help you when needed

Every time you ask for support and help.natwest is here for you. Reviewed on: 21st February 2023

Easy to use app

Very easy to use app Lots of features in the app Reviewed on: 21st February 2023

Private bank manager is the best

Our private bank manager is a game changer, such a great service Reviewed on: 21st February 2023

Best of nred

Never fails to impress me! A bank account and app working in unison with our security at its primary concern and customer satisfaction a very close second. Reviewed on: 21st February 2023

Great bank

Always go the extra mile to help me. Reviewed on: 20th February 2023

Excellence in the delivery of the product

The NatWest banking app never fails to deliver, whether via crisp functionality or initiative solutions to everyday issues. Reviewed on: 20th February 2023

Best bank

The best bank who focuses their customers need Reviewed on: 20th February 2023

Happy

Very good app. Simple and easy to use Reviewed on: 20th February 2023

Great account

Easy app, great features, saves me money! Reviewed on: 20th February 2023

Best overall bank

I’ve had the best experience and NatWest has the best app Reviewed on: 20th February 2023

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