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NatWest: Black Account reviews

Name: Black Account
Rating: 4.61 (225 reviews)

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4.28

Based on 225 reviews, last reviewed 20th Apr 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

Always provided excellent personal service Always provided excellent personal service Reviewed on: 20th April 2025

Latest lowest rating:

1

Bad Customer Service.. It is almost impossible to get through to a person on the phone. After waiting for over an hour I was offered call back which I accepted but which nev... Read more Reviewed on: 15th April 2025

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About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Black Account reviews (225)

Fully functional app

Very simple and intuitive app the allows access to the full range of my banking requirements Reviewed on: 18th February 2023

Brilliant app

Brilliant app very fast service Reviewed on: 18th February 2023

Excellent

Everything you need all in one place on your banking app,always someone on the live chat if needed or on the phone,all you need to keep you in the loop as to what's new, overall I wouldn't bank anywhere else. Reviewed on: 18th February 2023

Highly recommended

NatWest provides value for money and excellent service. Reviewed on: 18th February 2023

Smart, easy and beneficial

Loads of benefits using Black , well worth it! Reviewed on: 18th February 2023

Superb service

The benefits that this account offers are outstanding. Also the customer service has been exemplary. Reviewed on: 18th February 2023

Works for me

Easy to use App and the banking service that meets my needs Reviewed on: 18th February 2023

Great product

Very useful bundle of services within this account option. Reviewed on: 18th February 2023

Great App

Really easy to use and fast, security is great always get confirmation immediately on any changes. Reviewed on: 18th February 2023

Best personal bank account

Lots of benefits for a small price. Of course with the cash back, you are quids in. Reviewed on: 18th February 2023

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