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NatWest: Black account reviews

Name: Black account
Rating: 4.11 (234 reviews)

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4.11

Based on 234 reviews, last reviewed 11th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Back to blabk Easy process clear easy banking . Nuce perks. Secure bankibg Reviewed on: 11th June 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Black account reviews (234)

The most intuitive Banking app

The NatWest mobile banking app is the simplest, safest and most intuitive app available, and it’s constantly being improved too! Reviewed on: 18th February 2023

Brilliant

Good customer service.,Access to fund ,prompt service and professional outlook. Reviewed on: 18th February 2023

Flexible and great app

App simple and online chat and account manger all very responsive and helpful Reviewed on: 18th February 2023

Very good

Really like the way Natwest have continued to invest in their app and provide additional services Reviewed on: 18th February 2023

Excellent services

The concierge service is great, very responsive and accommodating. I've just had to use the mobile phone insurance and it couldn't be easier, someone came to my phone and fixed at my request with great communication. Reviewed on: 18th February 2023

Simply after over 3 decades would not change banks

excellent service , excellent tools like the app , continued support Reviewed on: 18th February 2023

Great account and value for money

The account is a real benefit to me and what I like to do in my life, the lounge access cover and travel options and deals are fantastic along with the other benefits on the account Reviewed on: 18th February 2023

Great customer support

Take genuine steps to serve customers well. Reviewed on: 18th February 2023

Easy

The baking app is intuitive and very easy to use. The benefits of the black account have proved to be very useful and good value for money over the years. Reviewed on: 18th February 2023

Fully functional app

Very simple and intuitive app the allows access to the full range of my banking requirements Reviewed on: 18th February 2023

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