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NatWest: Black Account reviews

Name: Black Account
Rating: 4.57 (230 reviews)

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4.17

Based on 230 reviews, last reviewed 23rd Jan 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Always helpful. Always helpful. Very friendly staff Excellent products My account suits my needs very well Reviewed on: 23rd January 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Black Account reviews (230)

Superb service

The benefits that this account offers are outstanding. Also the customer service has been exemplary. Reviewed on: 18th February 2023

Works for me

Easy to use App and the banking service that meets my needs Reviewed on: 18th February 2023

Great product

Very useful bundle of services within this account option. Reviewed on: 18th February 2023

Great App

Really easy to use and fast, security is great always get confirmation immediately on any changes. Reviewed on: 18th February 2023

Best personal bank account

Lots of benefits for a small price. Of course with the cash back, you are quids in. Reviewed on: 18th February 2023

Perfect account and app

Everything works as needed and so simple to use Reviewed on: 18th February 2023

Easy to use

Easy to use and straightforward Reviewed on: 18th February 2023

Amazing benefits

Fantastic account with amazing benefits. Linked with the Reward Black credit card it massively boosts the rewards back to me. In just under 2 years I was able to accrue enough to buy a 55 inch Sony television. I have easily had more back than the fee over the year when you include the cash back on show tickets, discounts on holidays and home emergency service. Not even including the main benefits of family mobile phone insurance, European and UK car breakdown cover and family travel insurance which I am grateful to have when needed. Amazing account and worth every penny. Reviewed on: 18th February 2023

Does everything I need and more

I use my NatWest App every day I know it will always do all I need from a Banking App, my friends are amazed at how easy and secure it is. Well done NatWest for excellent service and support Reviewed on: 18th February 2023

Mobile banking

Don’t know how I could conduct my banking without the app. Simply to use and does everything I want. Reviewed on: 18th February 2023

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