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NatWest: Black Account reviews

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4.28
Based on 225 reviews, last reviewed 20th Apr 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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8%
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2%
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1%
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6%

Latest highest rating:

5

Always provided excellent personal service Always provided excellent personal service Reviewed on: 20th April 2025
Vecta2's avatar
Vecta2

Latest lowest rating:

1

Bad Customer Service.. It is almost impossible to get through to a person on the phone. After waiting for over an hour I was offered call back which I accepted but which nev... Read more Reviewed on: 15th April 2025
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Jane Fuest
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About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Black Account reviews (225)

Perfect account and app

5
Everything works as needed and so simple to use Reviewed on: 18th February 2023
Nadim Muslim's avatar
Nadim Muslim

Easy to use

5
Easy to use and straightforward Reviewed on: 18th February 2023
nick_jones157@hotmail.com's avatar
[email protected]

Amazing benefits

5
Fantastic account with amazing benefits. Linked with the Reward Black credit card it massively boosts the rewards back to me. In just under 2 years I was able to accrue enough to buy a 55 inch Sony television. I have easily had more back than the fee over the year when you include the cash back on show tickets, discounts on holidays and home emergency service. Not even including the main benefits of family mobile phone insurance, European and UK car breakdown cover and family travel insurance which I am grateful to have when needed. Amazing account and worth every penny. Reviewed on: 18th February 2023
Rebecca's avatar
Rebecca

Does everything I need and more

5
I use my NatWest App every day I know it will always do all I need from a Banking App, my friends are amazed at how easy and secure it is. Well done NatWest for excellent service and support Reviewed on: 18th February 2023
Malcolm Keating's avatar
Malcolm Keating

Mobile banking

5
Don’t know how I could conduct my banking without the app. Simply to use and does everything I want. Reviewed on: 18th February 2023
clive.parryroberts@gmail.com's avatar
[email protected]

Excellent

5
Excellent app. Covers all I need to know and do easily Reviewed on: 18th February 2023
Bryan Bole's avatar
Bryan Bole

Great account and app

5
The ability to see exactly where your account stands at any time of day is exceptional. Ease of transfers and the need to approve some transactions is calming. Reviewed on: 18th February 2023
Nel's avatar
Nel

Best mobile banking app ever

5
The mobile banking app is so easy to use and always feels secure. They do a brilliant job of adding features all the time Reviewed on: 18th February 2023
Darren Wood's avatar
Darren Wood

Easy to use

5
Everything you need from a banking app.and more, with lots of additional benefits Reviewed on: 18th February 2023
Richard Boynett's avatar
Richard Boynett

Great bank

5
I've banked with natwest for many years and my local branch are great Reviewed on: 18th February 2023
Alan 's avatar
Alan

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