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NatWest: Black Account reviews

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4.19
Based on 230 reviews, last reviewed 23rd Jan 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
7%

Latest highest rating:

5

Always helpful. Always helpful. Very friendly staff Excellent products My account suits my needs very well Reviewed on: 23rd January 2026
Tamsin Hearle- Banks's avatar
Tamsin Hearle- Banks

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M
Read all reviews Write a review

About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Black Account reviews (230)

Excellent

5
Excellent app. Covers all I need to know and do easily Reviewed on: 18th February 2023
Bryan Bole's avatar
Bryan Bole

Great account and app

5
The ability to see exactly where your account stands at any time of day is exceptional. Ease of transfers and the need to approve some transactions is calming. Reviewed on: 18th February 2023
Nel's avatar
Nel

Best mobile banking app ever

5
The mobile banking app is so easy to use and always feels secure. They do a brilliant job of adding features all the time Reviewed on: 18th February 2023
Darren Wood's avatar
Darren Wood

Easy to use

5
Everything you need from a banking app.and more, with lots of additional benefits Reviewed on: 18th February 2023
Richard Boynett's avatar
Richard Boynett

Great bank

5
I've banked with natwest for many years and my local branch are great Reviewed on: 18th February 2023
Alan 's avatar
Alan

Online banking

5
It’s the best no queuing in queue I can do anything I need on the app it’s fantastic and best of all it’s all done in my time Reviewed on: 18th February 2023
Wendy Huntley's avatar
Wendy Huntley

Great account and app

5
Simple, and it works - only bank to offer me a stable service over the years :) Reviewed on: 18th February 2023
Will Miller's avatar
Will Miller

Natwest App

5
Brilliant app just like going into branch payments day to day banking easy ! Reviewed on: 18th February 2023
Kephany Valadares's avatar
Kephany Valadares

Simply brill

5
Extremely easy to work with, Meets all my banking needs Reviewed on: 18th February 2023
Ian Winkley's avatar
Ian Winkley

The best

5
Love the app features couldn’t be any better Reviewed on: 18th February 2023
Terence Edwards's avatar
Terence Edwards

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