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NatWest: Black account reviews

4.11
Based on 234 reviews, last reviewed 11th Jun 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
7%

Latest highest rating:

5

Back to blabk Easy process clear easy banking . Nuce perks. Secure bankibg Reviewed on: 11th June 2026
Rattna W's avatar
Rattna W

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M

About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Black account reviews (234)

Easy to use

5
Easy to use and straightforward Reviewed on: 18th February 2023

Amazing benefits

5
Fantastic account with amazing benefits. Linked with the Reward Black credit card it massively boosts the rewards back to me. In just under 2 years I was able to accrue enough to buy a 55 inch Sony television. I have easily had more back than the fee over the year when you include the cash back on show tickets, discounts on holidays and home emergency service. Not even including the main benefits of family mobile phone insurance, European and UK car breakdown cover and family travel insurance which I am grateful to have when needed. Amazing account and worth every penny. Reviewed on: 18th February 2023

Does everything I need and more

5
I use my NatWest App every day I know it will always do all I need from a Banking App, my friends are amazed at how easy and secure it is. Well done NatWest for excellent service and support Reviewed on: 18th February 2023

Mobile banking

5
Don’t know how I could conduct my banking without the app. Simply to use and does everything I want. Reviewed on: 18th February 2023

Excellent

5
Excellent app. Covers all I need to know and do easily Reviewed on: 18th February 2023

Great account and app

5
The ability to see exactly where your account stands at any time of day is exceptional. Ease of transfers and the need to approve some transactions is calming. Reviewed on: 18th February 2023

Best mobile banking app ever

5
The mobile banking app is so easy to use and always feels secure. They do a brilliant job of adding features all the time Reviewed on: 18th February 2023

Easy to use

5
Everything you need from a banking app.and more, with lots of additional benefits Reviewed on: 18th February 2023

Great bank

5
I've banked with natwest for many years and my local branch are great Reviewed on: 18th February 2023

Online banking

5
It’s the best no queuing in queue I can do anything I need on the app it’s fantastic and best of all it’s all done in my time Reviewed on: 18th February 2023

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