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NatWest: Black Account reviews

Name: Black Account
Rating: 4.61 (225 reviews)

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4.28

Based on 225 reviews, last reviewed 20th Apr 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

Always provided excellent personal service Always provided excellent personal service Reviewed on: 20th April 2025

Latest lowest rating:

1

Bad Customer Service.. It is almost impossible to get through to a person on the phone. After waiting for over an hour I was offered call back which I accepted but which nev... Read more Reviewed on: 15th April 2025

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About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Black Account reviews (225)

Online banking

It’s the best no queuing in queue I can do anything I need on the app it’s fantastic and best of all it’s all done in my time Reviewed on: 18th February 2023

Great account and app

Simple, and it works - only bank to offer me a stable service over the years :) Reviewed on: 18th February 2023

Natwest App

Brilliant app just like going into branch payments day to day banking easy ! Reviewed on: 18th February 2023

Simply brill

Extremely easy to work with, Meets all my banking needs Reviewed on: 18th February 2023

The best

Love the app features couldn’t be any better Reviewed on: 18th February 2023

Excellent service

I am really pleased with this product and the way NatWest communicates with me about its features and benefits to me as a user. Highly recommended! Reviewed on: 18th February 2023

Excellent Account

Such good value that covers my family.. I have had to utilise the mobile phone insurance several times due to having teenagers! The travel insurance is also a good product for us as a family, it covers me and my young adult in Uni, peace of mind. Reviewed on: 18th February 2023

Excellent banking service and app

Really comprehensive banking package with a brilliant app which seamlessly connects with business accounts Reviewed on: 18th February 2023

Excellent app

Very intuitive. Makes everything so much easier. Reviewed on: 18th February 2023

Best for banking

We travel and the black account is great for this Reviewed on: 18th February 2023

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