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NatWest: Black Account reviews

Name: Black Account
Rating: 4.57 (230 reviews)

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4.19

Based on 230 reviews, last reviewed 23rd Jan 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Always helpful. Always helpful. Very friendly staff Excellent products My account suits my needs very well Reviewed on: 23rd January 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Black Account reviews (230)

Excellent service

I am really pleased with this product and the way NatWest communicates with me about its features and benefits to me as a user. Highly recommended! Reviewed on: 18th February 2023

Excellent Account

Such good value that covers my family.. I have had to utilise the mobile phone insurance several times due to having teenagers! The travel insurance is also a good product for us as a family, it covers me and my young adult in Uni, peace of mind. Reviewed on: 18th February 2023

Excellent banking service and app

Really comprehensive banking package with a brilliant app which seamlessly connects with business accounts Reviewed on: 18th February 2023

Excellent app

Very intuitive. Makes everything so much easier. Reviewed on: 18th February 2023

Best for banking

We travel and the black account is great for this Reviewed on: 18th February 2023

Excellent benefits

Great account with comprehensive travel insurance and rewards. Reviewed on: 18th February 2023

Best bank

Had a natwest Bank account for nearly 30 years without any problems, highly recommended Reviewed on: 18th February 2023

Brilliant natwest

It’s easy and simple and very very very helpful always . Reviewed on: 17th February 2023

The best banking accounts I have ever had for 40 years

Enjoy my moments on the online banking Reviewed on: 17th February 2023

Taken care of it all

The Bank Account allows me and my family to spend the minimum time on arranging travel and assistance for the things that matter. Well done NatWest for supporting when we need you. Reviewed on: 17th February 2023

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