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NatWest: Black Account reviews

Name: Black Account
Rating: 4.57 (230 reviews)

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4.17

Based on 230 reviews, last reviewed 23rd Jan 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Always helpful. Always helpful. Very friendly staff Excellent products My account suits my needs very well Reviewed on: 23rd January 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Black Account reviews (230)

Excellent

I would love to recommend natwest for my friends and family because they have and excellent customer services. Reviewed on: 17th February 2023

Natwest bank online banking

My personal experience was Natwest online shopping experience is safely with me. So I recommend you won't be disappointed Reviewed on: 17th February 2023

Simply

Whether it’s online banking or telephone or even going in to the Branch, it is never a chore. All family and friends who use NatWest agree, and those that don’t moan about their bank. Simples. Reviewed on: 17th February 2023

good

best bank account very easy to use it online Reviewed on: 17th February 2023

Online Banking

Online banking with Nat Qest is so easy and fast Reviewed on: 17th February 2023

Been a customer over 30 years

Great experience- over the years never had any issues. No need to visit the bank any longer as the mobile banking app is fantastic. Great security controls. Perks with account are fantastic. Communication has always been excellent Reviewed on: 17th February 2023

Easy, Simple, Forward Thinking

I find NatWest to be easy to deal with and very forward thinking when it comes to their app and features. This makes banking a breeze. Reviewed on: 17th February 2023

Brilliant bank

Great service super products 24/7 help cannot fault them Reviewed on: 17th February 2023

Excellent app

Been a NatWest customer for many years but the new app makes all kinds of operations very easy Reviewed on: 17th February 2023

Best bank

Best bank ever honestly they go above and beyond Reviewed on: 17th February 2023

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