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NatWest: Black Account reviews

4.27
Based on 233 reviews, last reviewed 16th Apr 2026
500% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
7%

Latest highest rating:

5

Excellent help from my financial advisor Excellent help from my financial advisor Reviewed on: 16th April 2026
Davekite's avatar
Davekite

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M

About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Black Account reviews (233)

Brilliant bank

5
Great service super products 24/7 help cannot fault them Reviewed on: 17th February 2023

Excellent app

5
Been a NatWest customer for many years but the new app makes all kinds of operations very easy Reviewed on: 17th February 2023

Best bank

5
Best bank ever honestly they go above and beyond Reviewed on: 17th February 2023

Outstanding banking service!

5
When I think of banking, I think of NatWest Reviewed on: 17th February 2023

Fantastic service

5
Services go well beyond everyday banking with plenty of extras from cinema tickets to insurance Reviewed on: 17th February 2023

Great value and service

5
Great products with this account and great service from the staff Reviewed on: 17th February 2023

Been with Natwest for ever

5
I have been with Natwest for the last 35 years, which expkains everything. They have been very helpful and considerate all through. Reviewed on: 17th February 2023

There when needed

4
The Black Account does cost you but the flexibility, benefits and customer service when you need it 24/7 is worth it. Reviewed on: 31st January 2023

Great functionality

5
The transactions you can undertake on the App are really comprehensive - even depositing cheques! Reviewed on: 24th January 2023

Best Banking APP

5
The most complete banking APP you'll ever need!!!! Reviewed on: 23rd January 2023

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