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NatWest: Black Account reviews

Name: Black Account
Rating: 4.58 (227 reviews)

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4.19

Based on 227 reviews, last reviewed 22nd Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Always provided excellent personal service Always provided excellent personal service Reviewed on: 20th April 2025

Latest lowest rating:

1

0 stars if I could. 0 stars if I could. Been a customer for 17 years, mortgage etc. Gone down hill since managers disappeared from branches, now you deal with a group ove... Read more Reviewed on: 22nd September 2025

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About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Black Account reviews (227)

Been with Natwest for ever

I have been with Natwest for the last 35 years, which expkains everything. They have been very helpful and considerate all through. Reviewed on: 17th February 2023

There when needed

The Black Account does cost you but the flexibility, benefits and customer service when you need it 24/7 is worth it. Reviewed on: 31st January 2023

Great functionality

The transactions you can undertake on the App are really comprehensive - even depositing cheques! Reviewed on: 24th January 2023

Best Banking APP

The most complete banking APP you'll ever need!!!! Reviewed on: 23rd January 2023

Delighted with NatWest !

Delighted with NatWest and the experience I have. I’ve been banking with NatWest for many years - always great service!! Reviewed on: 22nd January 2023

Excellent

Really quick and easy to do all of the basic things I need for day to day banking, would recommend to friends and family Reviewed on: 20th January 2023

Best bank and banking app out there!!

Fantastic banking app - User face is smooth and looks great, the functionality is fantastic, love the new features like know your credit score and deposit cheques.... By far the best app there is out there! Reviewed on: 19th January 2023

Easy to use, reliable, safe and great range of services at the touch of a button

Easy to access the account information and make payments. Security is easy to use and reassuring Card management is a really useful Notification services very helpful for ensuring accounts stay in credit Reviewed on: 19th January 2023

amazing service

Amazing service and great products Reviewed on: 18th January 2023

Fab & Easy to use

Its an absolutely fab app and so easy to use, what more can you ask for from digital banking Reviewed on: 18th January 2023

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