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NatWest: Black Account reviews

4.31
Based on 223 reviews, last reviewed 2nd Apr 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
9%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

Natwest A Taste of Excellence I have banked with Natwest in excess of 40 years. their professionalism is second to none in the banking world. I have my main bank account with them,... Read more Reviewed on: 2nd April 2025
Deborah Moulton's avatar
Deborah Moulton

Latest lowest rating:

1

Ditching Natwest I've been a Natwest customer for 14 years and in the last month I've started to have problems getting access to lounges with my Dragonpass. Will be ch... Read more Reviewed on: 21st October 2024
David B's avatar
David B

About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Black Account reviews (223)

Review of the NatWest, Black Account:

All banking

5
Never had any major problems with NatWest, and if I have I’ve always gotten compensation and an apology swiftly, also these guys were the only ones to give us a decent mortgage, 10 stars for NatWest! Reviewed on: 23rd December 2019

Simply the best!

5
I have to say NatWest online banking is the best banking app out there and I have tried & tested most. It’s simple stupid approach is awesome everything is where you would expect it to be! I have even closed accounts that I have had because there online solution just doesn’t match up to NatWest’s - 5 Star Reviewed on: 19th February 2023

The best ever for over 10 years

5
My other accounts did not protect my interest Reviewed on: 19th February 2023

Fantastic Bank

4
Having banked with NW for 18 years I’d never switch. I’ve dabbled with the fintech banks but it’s not the same. The products and service is far superior with NW Reviewed on: 19th February 2023

Good value as a paid for account

5
Very efficient and friendly whenever I call them. Always sort out the problem if not always 1st time. Very satisfied over many years Reviewed on: 19th February 2023

Great value

5
Very happy with all aspects of the black account Reviewed on: 19th February 2023

Very user-friendly app

5
Great design, great functionality. I love the NatWest app. Reviewed on: 19th February 2023

Great app

5
I love using the natwest black account online banking app Reviewed on: 19th February 2023

Simple and works.

5
Just simple good banking. Never any problems. Reviewed on: 19th February 2023

Great bank

5
Very good app easy to use lots options send money anywhere the world Reviewed on: 19th February 2023

Always available & very helpful

5
When speaking to staff on the phone you receive great advice & feedback Reviewed on: 19th February 2023

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