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NatWest: Basic Account reviews

4.61
Based on 2,059 reviews, last reviewed 14th Jan 2025
100% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

4

I use them for basic account banking i liked that t... I use them for basic account banking i liked that they added the option of holding a foreign curency account but would like to see more options on it... Read more Reviewed on: 14th January 2025
Kivi H's avatar
Kivi H

Latest lowest rating:

1

Loss of funds and appalling service First they declared my bank account dormant. Closed it and took all the money. It's almost impossible to contact their customer services. They don't ... Read more Reviewed on: 27th December 2024
barry h's avatar
barry h

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

NatWest Basic Account reviews (2059)

Review of the NatWest, Basic Account:

Mobile app

4
I love the Nat West mobile app, I can check.my account any time of the day or night. It is always being uodated and the range of it is expanding. Reviewed on: 21st November 2016

Amazing Bank App

5
Possess such a user friendly app. Reviewed on: 30th March 2023

LONDON CALLING

5
Used this bank in the 80’s when I started my first design job in London. 30+ years later and now in the Financial sector. Stayed with this bank. No need to change. Great high interest rate in savings account and my application took minutes. Despite cash incentives to SWITCH. Bank history of over 30 years is good for credit rating. Reviewed on: 30th March 2023

Innovative

5
A banking app that is actually straight forward and works and is fit for purpose Reviewed on: 30th March 2023

The best app

5
Very helpful and fantastic account I have recommended many family and friends Reviewed on: 30th March 2023

Amazing

5
Easy to use, quick service and the saving accounts are great. Reviewed on: 30th March 2023

Natwest are amazing

5
They are brilliant at supporting customers. Always helpful when my account has been hacked before. Good products too. Reviewed on: 29th March 2023

Aintree Branch

5
The staff at Aintree help my with questions and queries I had after switching my account. They were extremely helpful xxx Reviewed on: 29th March 2023

Quick and friendly service staff are amazing and friendly

5
Staff are always polite and friendly helpful service I've been with nat west for many years never had cause for complaint Reviewed on: 29th March 2023

Review

5
Top bank easy to navigate would tell everyone to use Reviewed on: 29th March 2023

Excellent bank

5
Very good bank and very reliable Reviewed on: 28th March 2023

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