Write a review

NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2057 reviews)

View other NatWest products

4.61

Based on 2,057 reviews, last reviewed 27th Dec 2024

100% increase in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

They seem to have the time to listen to what you hav... They seem to have the time to listen to what you have to say...This in itself,is the most important coustomer relation Reviewed on: 5th December 2024

Latest lowest rating:

1

Loss of funds and appalling service First they declared my bank account dormant. Closed it and took all the money. It's almost impossible to contact their customer services. They don't ... Read more Reviewed on: 27th December 2024

Read all reviews See your review

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

NatWest Basic Account reviews (2057)

Review of the NatWest, Basic Account:

Expert Advice

No matter what the issue, I continue to get excellent Customer Service from Natwest Reviewed on: 8th February 2020

Faultless

A great banking app that continues to evolve and improve. Reviewed on: 18th March 2023

Different

The banking app is so different from the other banks. Easy and straightforward. Most importantly, I like how it analyses where and how much you’ve spent your money in a month categorically. Reviewed on: 17th March 2023

Great customer service

Brilliant customer service from NatWest bank all ways helpful and understanding with ur needs and and money best bank iv been with Reviewed on: 17th March 2023

Easy peasy lemon squeezey

Simple to the point no frill basic bank account. Does me fine Contactless and online banking app perfect Reviewed on: 17th March 2023

User friendly

NatWest basic account was easy to open and it’s easy to operate via the app Reviewed on: 17th March 2023

Friendly staff in Bolton give you quick services and always ready to help

Very good customer services overall 10 out of 5 star. Way better than other banks Reviewed on: 17th March 2023

Great job

Love the app So easy too use never had a problem great job guys Reviewed on: 17th March 2023

Swag

Pretty lit, helpful dons and pretty neat app design, rate it Reviewed on: 16th March 2023

V good bank n app with good customer service

I always have a very good experience with Natwest Reviewed on: 16th March 2023

Banking with NatWest great

Very helpful and offer great product especially to there existing customers. The app very easy to use and also friendly costumer service thanks to NatWest in their competitive rate for mortgage. Reviewed on: 16th March 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

NatWest has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub