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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2064 reviews)

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4.50

Based on 2,064 reviews, last reviewed 12th Feb 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Love using the app to keep an eye on my... Love using the app to keep an eye on my transactions Reviewed on: 12th February 2025

Latest lowest rating:

1

Really poor customer service When I needed some customer support, they were horrendous. I had the example where I was scammed by a car rental company and lost money and also havin... Read more Reviewed on: 30th January 2025

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

NatWest Basic Account reviews (2064)

Review of the NatWest, Basic Account:

SUCCESSFUL EXPERIENCE!

Thank you for being absolutely fantastic/brilliant for the last twenty years! Thank you for going over and above! Thank you for the excellent service! I will NOT be banking with other banks! Thank you very, very much for helping to get my refund back! I know that you will have done an impeccable job of going the extra mile in doing your absolute/very best no matter what! Reviewed on: 23rd January 2023

My banking apps

Easy to use and accessable helping my daughter to learn about budgeting skills Reviewed on: 14th March 2023

Easy to use and understand.

The app is very simple to use, even for a technophobe like myself. Reviewed on: 14th March 2023

Great app. So simple

Makes my life so much easier with the NatWest app Reviewed on: 14th March 2023

Its a good bank

I got very good experience from them Reviewed on: 14th March 2023

Amazing Customer Services

Good organization and not only . Nat West staf is friendly and helpfuly. Reviewed on: 13th March 2023

Great company

Been with natwest for a long time now, and got many services with them, I always find there customer service to be great and always helpful. Reviewed on: 13th March 2023

Banking App

Easy to use and navigate. information can be found quickly. Reviewed on: 13th March 2023

Great

Very happy banking with Natwest, the app is great as well customer support team. X Reviewed on: 13th March 2023

Bank is wicked

It let's do all the stuff i need Reviewed on: 13th March 2023

Best bank around

Always so helpful & nothing is to much trouble Reviewed on: 13th March 2023

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