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Panos Ef

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Review of the NatWest, Basic Account:

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Really poor customer service

When I needed some customer support, they were horrendous. I had the example where I was scammed by a car rental company and lost money and also having people using my bank cards. One bank straight away blocked the use of my card, NatWest did nothing about it after contacting them twice! Reviewed on: 30th January 2025

Review of the NatWest, Basic Account:

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Poor customer service

I've been a client with the bank for 14 years but the service throughout especially when it had to do with scams that can happen in someone's life was really poor. Even for the case I indicated explicitly the scamming institutions they preferred to do nothing. It's an archaic institution. Reviewed on: 3rd October 2024

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