Smart Money People Logo

NatWest: Basic Account reviews

4.61
Based on 2,057 reviews, last reviewed 27th Dec 2024
100% increase in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

They seem to have the time to listen to what you hav... They seem to have the time to listen to what you have to say...This in itself,is the most important coustomer relation Reviewed on: 5th December 2024
Bcatlock's avatar
Bcatlock

Latest lowest rating:

1

Loss of funds and appalling service First they declared my bank account dormant. Closed it and took all the money. It's almost impossible to contact their customer services. They don't ... Read more Reviewed on: 27th December 2024
barry h's avatar
barry h

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed d
...

NatWest Basic Account reviews (2057)

Review of the NatWest, Basic Account:

Positive experience of NatWest banking

5
Have been a customer for nearly 25 years. Also have accounts with other banks (for the benefit of interest rates) but have kept my current account with NatWest as app functionality is fab and i’ve always had amazing customer service. Long may it continue! Reviewed on: 5th February 2023

Saving

5
Good track record for banking services Reviewed on: 26th September 2023

Friendly relaible and helpful staff at Banbury Branch Desk

5
I Whole heartedly Recommend Nat West to anyone who has Banking needs I have been with Nat West for some 35 year or so now and have always found the staff in the Banbury Branch extreelmy pleasant and helpful toward my Banking needs. Summing up I will forever use Nat West as my Premier Bank for now and in the distant future. Reviewed on: 2nd September 2023

My experience

5
All of the experiences I have had with NatWest have all been positive. Reviewed on: 24th August 2023

Good banking

4
Helps small savers invest into saving products with little money encouraging cautious investment. Reviewed on: 10th August 2023

Easily managed

5
Good Banking service, easy to communications Reviewed on: 31st July 2023

Excellent Bank

5
allways helpfull and if needed at the end of the phone Reviewed on: 30th July 2023

Crooks! Bad

1
Awful service, do not trust these crooks! Reviewed on: 27th July 2023

Easy to use

5
User friendly, good customer service Reviewed on: 17th July 2023

Easy process to open an account

4
Ray process to open the basic bank account Reviewed on: 15th July 2023

Nice app that isn't pushy

5
A lot of other banking apps are pushy about marketing their other services and it's annoying. Natwest's app feels more relaxed and like it is there as a service for you, not a marketing vehicle. Reviewed on: 13th July 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

NatWest has a range of products available. Check the ratings of each product to find the right one for you. View all products