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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.62 (2056 reviews)

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4.61

Based on 2,056 reviews, last reviewed 5th Dec 2024

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

They seem to have the time to listen to what you hav... They seem to have the time to listen to what you have to say...This in itself,is the most important coustomer relation Reviewed on: 5th December 2024

Latest lowest rating:

2

Poor customer service I've been a client with the bank for 14 years but the service throughout especially when it had to do with scams that can happen in someone's life was... Read more Reviewed on: 3rd October 2024

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

NatWest Basic Account reviews (2056)

Review of the NatWest, Basic Account:

Reliable and professional advice

Like the rest of the country, my finances altered drastically during the beginning of the pandemic. Natwest were proactive in arranging a video consultation with one of their experts so that I could ask very specific questions about the management of my account. They were also able to give me advice on other products available to me and recommendations for the future. All information I received was invaluable Reviewed on: 12th January 2022

NatWest account

This bank is very up front and will never give you products you can not afford. Reviewed on: 26th June 2023

Great bank

Easy to use account top bank as well Reviewed on: 19th June 2023

Dialy banking

Very satisfied I love to bank with natwest Reviewed on: 16th June 2023

Well Customer Service

NatWest staff is very helpful to solve problems, especially they are treated customers all around aspects, and most important is they did efficiency. Thank you. Reviewed on: 11th June 2023

highly recommended!

NatWest is a renowned bank. With NatWest, I experience reliability, convenience, and personalized service. They offer a wide range of banking products and services, from current accounts to mortgages and loans. NatWest's digital banking platform provides easy access to manage my finances, and their branch network ensures convenient in-person support. I appreciate NatWest's commitment to delivering tailored solutions and providing a trusted banking experience for all my financial needs. Reviewed on: 11th June 2023

natwest disappointment

very unprofessional, rude, disenterested Reviewed on: 5th June 2023

Friendly Staff

They were patient and waiting for me to answer because of my stammer. I tried other banks myself, before Natwest, and they wouldn't wait long enough and hung up. Reviewed on: 2nd June 2023

Great service time

NatWest are always nice and responsive when it comes to support. Reviewed on: 1st June 2023

Simple banking

The app is very intuitive and makes everything super easy. Never had an issue Reviewed on: 31st May 2023

Pretty good

I have found NatWest to be pretty accommodating. They are flexible with overdrafts and offer things such as round ups. I was given £150 for signing up to their current account. I’d recommend them. Reviewed on: 31st May 2023

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